Functional Analyst Manager

University of Auckland; Auckland; Hybrid; NZD 145,000 - 160,000; Full time

Benefits offered by this job

Flexible work from home

Flexible hours

Competitive salary 145k–160k NZD

Five weeks annual leave

Career development programmes

Discounted car parking

Job summary

The University of Auckland is seeking a Functional Analyst Practice Manager to lead a large community of analysts. You will drive capability, set best practices, and ensure analysis services support delivery across a complex tech environment.

You will lead 20+ staff, coach performance, and manage workforce planning while collaborating with Product Engineering, PMs and stakeholders. Flexible hybrid work and campus presence offered.

Qualifications

• Proven experience leading and developing large teams (20+), with 3+ years managing sizeable functions or teams.
• Strong understanding of business and functional analysis practices across complex systems.
• Experience working in Agile environments and supporting successful product delivery.
• Excellent collaboration and stakeholder engagement skills.
• A strategic thinker who can navigate operational priorities and competing demands.
• Strong communication, coaching and problem-solving skills.
• Relevant tertiary qualification or equivalent in Information Systems, CS, SE or related field.

Responsibilities

• Lead and develop the Functional Analyst practice, fostering a high-performing and collaborative culture.
• Partner with Product Engineering, Product Managers, and business stakeholders to understand capability requirements.
• Champion best practice problem solving and analysis across the product and application lifecycle.
• Drive continuous improvement, knowledge sharing, and professional development across the practice.
• Provide people leadership, including coaching, performance development, and workforce planning.

Skills

Leadership

People management

Stakeholder engagement

Agile

Product delivery

Education

Bachelors in Information Systems/CS/SE

Tools

Agile

Job description

• UoA Department Name: Technical Analyst Services

Company Description

Waipapa Taumata Rau| The University of Auckland

The University of Auckland is Aotearoa’s leading university with 9,000 staff supporting more than 50,000 students to achieve their ambitions. As one of New Zealand’s most enduring brands, the University leads the way in teaching excellence and research positively impacting the lives of its people, communities and society at large.

Job Description

Join Digital Services | Connect as the Functional Analyst Practice Manager, leading a large community of analysts who help support, shape and improve the University's digital products and services

This is a key leadership role focused on building capability, driving best practice, and ensuring analysis services enable successful delivery across a complex and evolving technology environment.

• Lead and develop the Functional Analyst practice, fostering a high-performing and collaborative culture.
• Partner with Product Engineering, Product Managers, and business stakeholders to understand current and future capability requirements for the delivery of effective digital solutions.
• Champion best practice problem solving and analysis across the product and application lifecycle.
• Drive continuous improvement, knowledge sharing, and professional development across the practice.
• Provide people leadership, including coaching, performance development, and workforce planning.

This position is a full-time (37.5 hours/week) permanent opportunity.

This role will be based at our modern offices at the Newmarket Campus, with some work across the City Campus as required. Flexible working is supported depending on business needs.

You are an experienced people leader with a strong background in analysis, technology delivery, or digital products. You bring a practical, customer-focused approach, build trusted relationships quickly, and enjoy developing both people and capability.

• Proven experience leading and developing large teams (20+), with at least 3+ years' experience managing sizeable functions or teams of comparable scale and complexity.
• Strong understanding of business and functional analysis practices across complex systems and platforms.
• Experience working in Agile environments and supporting successful product delivery.
• Excellent collaboration and stakeholder engagement skills, with the ability to bring people together and influence across diverse technical and non-technical audiences.
• A strategic thinker who can also navigate operational priorities and competing demands.
• Strong communication, coaching, and problem-solving skills.
• Relevant tertiary qualification or equivalent experience in Information Systems, Computer Science, Software Engineering, or a related field.

Experience working in large, service-based organisations or higher education environments would be advantageous.

The primary objective of Connect is to provide technology services that support the University’s core functions, including Administration, Teaching, Learning, and Research, while enhancing the student experience.

As part of Digital Services, the Functional Analyst practice sits within the Product Engineering Department at our Newmarket Campus. We are committed to delivering high-quality digital outcomes in an Agile IT environment.

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities.

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary ($145,000 - $160,000pa) reflecting experience with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare, and a number of other discounts on internal and external services.

Applications should be submitted on our website, before Sunday 27thSeptember, 2026 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.

Please note we are happy to answer your questions, but we do not accept applications by email.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go towww.equity.auckland.ac.nz

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