Full-Time Retail Assistants – Powertools & Hardware

Mitre 10 (New Zealand) Limited; Canterbury; On-site; NZD 40,000 - 60,000; Full time

Job summary

A trusted home improvement brand in New Zealand is looking for enthusiastic individuals to join full-time retail roles in Powertools and Hardware departments. Responsibilities include delivering exceptional customer service, assisting with product selection, and keeping the store well-stocked and appealing. Ideal candidates will have a positive attitude and a willingness to learn. Training is provided, making this an excellent opportunity for those looking to grow in the retail industry.

Benefits

Full training and ongoing support

Career development opportunities

Inclusive team culture

Qualifications

• Positive attitude and genuine passion for helping people.
• Willingness to learn and adapt.
• Retail or trade experience is a bonus.

Responsibilities

• Deliver friendly service and expert advice to customers.
• Stock shelves and maintain visual presentation.
• Assist customers in finding tools and hardware.

Skills

Strong communication skills

Customer service orientation

Proactive problem-solving

Teamwork

Job description

Join the Mitre 10 Mega Team – Where Kiwis Make It Happen. Mitre 10 is a trusted name in home improvement, proudly supporting Kiwi communities for decades. As some of our team move across to help launch our exciting New Prestons store, we’re on the lookout for enthusiastic, customer-focused individuals to join our retail crew in full-time roles within our Powertools and Hardware departments.

What You’ll Be Doing

• Delivering friendly, expert service and advice to our customers
• Keeping shelves stocked, clean, and visually appealing
• Helping customers find the right tools, hardware, and DIY solutions
• Building product knowledge to become a go-to expert in your department
• Working collaboratively in a fast-paced, supportive team environment

Department-Specific Highlights

In Powertools, you’ll be working with leading brands like Makita, DeWalt, and HiKOKI, including cordless drills, impact drivers, circular saws, and multi-tools, and advising customers on tool compatibility, Automotive products, and safety gear.

In Hardware, you’ll be assisting with fasteners, brackets, hinges, and general fixings, hand tools such as hammers, screwdrivers, and levels, and helping customers with project-specific needs, from fence repairs to furniture builds.

What We’re Looking For

• A positive, can-do attitude and a genuine passion for helping people
• Strong communication skills and a willingness to learn
• Reliability, teamwork, and a proactive approach to problem-solving
• Previous retail or trade experience is a bonus – but we’ll train the right person!
• Legal right to work in New Zealand

Why You’ll Love Working With Us

• Full training and ongoing support to help you succeed
• Career development opportunities in a growing industry
• A fun, inclusive team culture where your contributions are valued
• Be part of a brand that’s all about empowering Kiwis to DIY and build better homes

Ready to Apply? We’d love to hear from you! When applying, please include a cover letter letting us know whether you’re most interested in Powertools, Hardware, or open to either department.