Full Time Retail Assistant | Repco Napier

NZL GPC Asia Pacific New Zealand Pty Ltd; Napier; On-site; NZD 38,000 - 52,000; Full time

Benefits offered by this job

Safe & inclusive team environment

Attractive team member pricing acrossG

Ongoing training & development; career

Employee reward & recognition programs

Employee Assistance Program for you &/

Paid volunteer leave

Parental leave top-up allowance

Job summary

GPC Asia Pacific New Zealand Pty Ltd's Repco Napier store is seeking a friendly Retail Assistant to help customers in-store, guide product choices, upsell where appropriate and process sales at the till.

You will be part of a supportive, inclusive team on Sundays and Monday to Thursday shifts (42 hours). We offer staff discounts, training and opportunities to develop your retail career within a leading automotive aftermarket group.

Qualifications

• Strong customer service mindset and ability to engage with diverse customers.
• Excellent communication and a confident face-to-face manner.
• Willingness to learn product ranges and upsell where appropriate.

Responsibilities

• Provide genuine service and create a lasting impression for customers.
• Demonstrate strong selling skills contributing to store performance.
• Be a team player and support store success.
• Maintain showroom presentation and merchandising standards.
• Process stock and keep shelves stocked.

Skills

Customer service

Communication skills

Sales experience

Team player

Job description

Sunday; Monday to Thursday (42 Hours) Friendly & fun team, great staff discounts, plus the opportunity to learn & develop

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the Role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this. This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties

• Providing genuine service and creating a lasting impression with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked

Skills & Experience

This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complemented by your team-focused and 'can do' attitude.

We Can Offer You

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Paid volunteer leave
• Parental leave top-up allowance

GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success.

Learn more about our business online at www.gpcasiapac.com GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.