Front Office Attendant / Receptionist

Suncourt-Hotel; Taupo; On-site; NZD 34,000 - 36,000; Full time

Job summary

Suncourt Hotel in Taupo, Waikato is seeking a full-time receptionist to welcome guests and support front desk operations.

You should have proven experience in reception or front office, be proficient with Microsoft Office, and comfortable using MEWS PMS. The role requires teamwork, sales enthusiasm and a professional appearance.

Qualifications

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite
• Prior experience delivering exceptional customer service and of working with MEWS PMS systems is preferred.
• Must be confident working as part of a team and individually.
• Must have experience of sales and be self starting.
• Professional attitude and appearance and excellent organisational skills.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Ability to work well under pressure and meet deadlines.

Skills

Receptionist experience

Customer service

Team player

Sales experience

Professional appearance

Written and verbal communication

Problem solving

Under pressure

Tools

Microsoft Office Suite

MEWS PMS systems

Job description

Taupo, Waikato 3351, New Zealand • NZ$25 - NZ$26

Posted 15 Oct 2026

Description

Are you looking for a fresh challenge in a supportive and progressive environment where you can grow your hospitality and customer service experience, Suncourt Hotel are looking for a full time receptionist.

All about us :

We are committed to providing exceptional experiences for all of our guests and part of that commitment is investing in our team through ongoing training, opportunities and support. We want all of our guests to leave having had a positive experience and rave about us so your customer service must be well tuned. If you don't have a passion for meeting new people, or the ability to connect with almost anyone, this is not the role for you!

Our Front Desk & Reception team are looking to hire an outgoing, motivated and reliable individual to join our team.

About you :

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Prior experience delivering exceptional customer service and of working with MEWS PMS systems is preferred.
• Must be confident working as part of a team and individually.
• Must have experience of sales and be self starting
• Professional attitude and appearance and excellent organisational skills
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Ability to work well under pressure and meet deadlines

This is a full time role working a minimum of 32 hours per week and maximum of 38 hours per week.

Availability on evenings and weekends, and public holidays are a must.

The shifts are based on a rotating roster, a mixture of morning 6.30am - 2.15pm and 2.15pm - 10.15pm, which give you the flexibility to enjoy all that Taupo has to offer.

Remuneration range for this role is $25-$26 per hour.

We have 1 position available.

Company Overview

We are committed to providing exceptional experiences for all of our guests, part of that commitment is investing in our team through ongoing training and opportunities for professional growth.