Front of House staff

Larnach Castle; Dunedin; On-site; NZD 30,000 - 60,000; Full time

Job summary

A renowned heritage site in Dunedin is looking for Food and Beverage Attendants and General Assistants for the summer season. The roles involve serving guests, ensuring smooth operations of functions, and providing exceptional customer service. Flexibility to work weekends and school holidays is required, with competitive wages and staff discounts offered.

Benefits

Staff discounts in accommodation and café

Free parking

Competitive wage

Qualifications

• Previous experience in hospitality is preferred but not essential.
• Excellent communication and interpersonal skills.
• Reliable and responsible.
• Strong work ethic and positive can-do attitude.
• Eager to learn

Responsibilities

• Serve guests in the ballroom café and assist during functions.
• Provide customer service in various areas including gift shop and reception.
• Ensure smooth daily operations across departments.

Skills

Customer service

Communication skills

Work ethic

Job description

Do you have experience in the hospitality industry? Do you enjoy interacting with people from around the world? Do you thrive in a fast-paced environment?

Larnach Castle is seeking General Assistants and Food and Beverage Attendants to join our team for the summer season!

As a Food and Beverage Attendant you will:

• Work in our fast-paced ballroom café serving guests from around the world.
• Play a key role in ensuring functions at the castle such as weddings, conference dinners, and reunions run smoothly.
• Serve guests in our unique four course, dinner experience - including assisting with the setup, dining service, tour of the castle, and pack down.
• Serve breakfast to our accommodation guests in the original Larnach Castle stables.
• Serve catered lunches, high teas and Devonshire teas to our Castle day visitors.

As a General Assistant you will:

• Provide amazing customer service in our gift shop, breakfast, cafe, gate house and reception.
• Work across multiple departments to cover breaks and busy periods.
• Play a key role in ensuring the smooth daily operations of the castle.

Requirements for Food and Beverage and General Assistant:

• Previous experience in hospitality is preferred but not essential.
• Excellent communication and interpersonal skills.
• Reliable and responsible.
• Strong work ethic and positive can-do attitude.
• Eager to learn

We offer:

• Staff discounts in our accommodation, café, dinner service, and gift shop.
• Competitive wage.
• Working at the stunning Larnach Castle.
• Plenty of free parking.
• Part-time and full-time positions available starting asap. These positions are fixed term until the end of March or April 2026 with the potential to become permanent.

To be eligible, you must have the right to work in New Zealand, reliable transport, a current driver’s license and be able to work weekends, school holidays, and statutory days.