Front of House Barista

Haines Attract for The Salvation Army; Auckland; Hybrid; NZD 16,000 - 19,000; Part time

Benefits offered by this job

Salvation Army leave

Counselling services

Subsidised flu vaccinations

Discounted Medical Insurance with Tel

TSA discount card

Job summary

The Salvation Army Westgate café is seeking a Front of House Café Barista to create a warm, welcoming space at the heart of our community. This role suits someone who loves people and hospitality and can help residents, families, volunteers, and customers feel seen and valued.

You will work 10 hours a week in a permanent part-time arrangement, with duties from coffee and food service to safeguarding high standards of service, stock checks, and assisting the café manager to keep operations smooth

Qualifications

• Genuine Christian faith
• Gift for building relationships
• Hospitality orientation and welcoming presence

Responsibilities

• Prepare and serve high-quality coffee, beverages and food.
• Deliver exceptional customer service. Create a welcoming and inclusive environment.
• Build positive relationships with regular customers.
• Maintain high standards of food presentation and service.
• Handle customer enquiries professionally.
• Monitor stock levels and assist with ordering.
• Follow food safety, hygiene and cash-handling procedures.
• Support opening and closing procedures.
• Oversee operations when the café Manager is absent.
• Foster genuine connections with customers and community members.
• Promote awareness of Salvation Army services where appropriate.
• Connect people with support services.
• Capture stories and examples of community impact.
• Promote belonging and social connection.
• Ensure displays reflect The Salvation Army mission and values.
• Work with church staff, social services staff and volunteers.
• Share information and ideas.
• Raise concerns in a timely manner.
• Support a positive and respectful team culture.
• Assist the café Manager to improve operations and customer experience.

Skills

Coffee making

Customer service

Leadership

Teamwork

Hospitality mindset

Job description

A place where everyone is welcome. A place where community grows.

At The Salvation Army Westgate, we believe a café can be much more than a place to grab a coffee. It can be a place of connection, belonging, friendship, encouragement, and hope.This is more than a café, it’s a place where community is built, one conversation, one coffee, and one act of kindness at a time.

Join us in creating a space where everyone belongs.

About the Role:

We're looking for a Front of House Café Barista who shares that vision and is excited about creating a warm and welcoming space at the heart of our community. Nestled within the Westgate Mission Centre, our café exists to bring people together, whether they are residents, families, apartment occupants, community groups, volunteers, or those simply looking for a friendly face and a good coffee.

This is a unique opportunity for someone who loves people as much as they love hospitality. You'll help create a place where everyone feels seen, valued, and welcomed.

We're seeking someone with a genuine Christian faith, a gift for building relationships, and the ability to foster a culture of hospitality that reflects God's love in practical ways every day.

What will your responsibilities be:

Customer Service & Hospitality:

• Prepare and serve high-quality coffee, beverages and food.
• Deliver exceptional customer service. Create a welcoming and inclusive environment.
• Build positive relationships with regular customers.
• Maintain high standards of food presentation and service.
• Handle customer enquiries professionally.
• Monitor stock levels.
• Assist with ordering and stock management.
• Follow food safety, hygiene and cash-handling procedures.
• Support opening and closing procedures.
• Oversee operations when the café Manager is absent.

Community Connection & Engagement:

• Foster genuine connections with customers and community members.
• Promote awareness of Salvation Army services where appropriate.
• Connect people with support services.
• Capture stories and examples of community impact.
• Promote belonging and social connection.
• Ensure the café, kitchen and foyer areas are presented to a high standard.
• Support improvements to the customer experience.
• Ensure displays reflect The Salvation Army mission and values.
• Work collaboratively with church staff, social services staff, Family Store staff and volunteers.
• Share information and ideas.
• Raise concerns in a timely manner.
• Support a positive and respectful team culture.
• Support the café Manager to improve operations, customer experience and business performance.
• Ensure continuity of service during manager absences.

Our ideal candidate will:

• Make great coffee.
• Strong leadership and organizational skills.
• Ability to work cooperatively in a team environment, sharing information, ideas and effective practices while maintaining customer and service privacy, and confidentiality.
• Ability to work in a church setting.

Our offer to you:

• An additional working week of Salvation Army leave awarded annually on 1 July
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers

Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society'

This role is permanent part-time and 10 hours per week.

The starting salary for this role will be $15,548 per annum

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.