Food & Beverage Attendant

AccorHotel; Upper Hutt; On-site; NZD 28,413 - 40,467; Part time

Benefits offered by this job

Access to Accor Academy

Daily staff meals

Discounted Food & Beverage

Uniform provided

Employee Assistance Program

Job summary

AccorHotel in Upper Hutt, Wellington, is seeking a part-time Food & Beverage attendant to enhance guest experiences through exceptional service. The role includes greeting guests, taking orders, and delivering food and drinks while maintaining cleanliness.

Successful candidates will be friendly and professional, with a passion for the hospitality industry. Flexibility in working hours is necessary, with shifts across a rotating schedule.

The position offers a competitive hourly rate of $25.42 and various benefits, including staff meals and learning opportunities.

Qualifications

• Previous experience in food and beverage or hotel service roles is preferred but not essential.
• Friendly and professional attitude.
• Comfortable operating coffee machines or working behind a bar.
• Strong communication and time management skills.
• Physically able to be on your feet for extended periods.

Responsibilities

• Greeting guests warmly as they arrive.
• Taking food and beverage orders accurately.
• Delivering food and drinks to tables in a timely manner.
• Handling guest queries and requests.
• Processing payments and handling cash/card transactions.

Skills

Hospitality

Communication

Time management

Team player

Job description

Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.

As a Food & Beverage attendant, you will have the perfect opportunity to touch the hearts of our guests by making their dining occasions truly unforgettable. With a combination of breakfast, lunch and dinner service, this role has plenty of variety.

You’ll work alongside the Food and Beverage Team to ensure seamless guest experiences. Your role includes the following tasks:

• Greeting guests warmly and professionally as they arrive
• Taking food and beverage orders accurately and efficiently
• Delivering food and drinks to tables in a timely manner
• Clearing tables, resetting and maintaining a clean dining area
• Handling guest queries, requests, and complaints with care
• Processing payments using POS systems and handling cash/card transactions
• Restocking supplies and ensuring stations are stocked and tidy
• Following hygiene, safety, and food handling procedures at all times
• Supporting colleagues and working collaboratively as part of a team
• Setting up and packing down service areas as required
• Communicating any dietary needs or guest concerns to kitchen team
• Completing daily cleaning and closing checklists

Flexibility is crucial for this role, as you will be rostered across a 7‑day rotating schedule, with shifts starting as early as 6:00 am and finishing late at night. This is a part‑time position, paid at $25.42 per hour.

Qualifications

• Previous experience in food and beverage, bar, barista or hotel service roles is preferred but not essential.
• A friendly and professional attitude with a passion for hospitality and delivering great guest experiences.
• Comfortable operating coffee machines or working behind a bar (training can be provided).
• A team player who can adapt to a fast‑paced and dynamic environment.
• Strong communication and time management skills.
• Physically able to be on your feet for extended periods and lift/carry light trays or equipment.
• Flexibility to work a rotating 7‑day roster with shifts that may start as early as 6 am or finish late at night.
• Understanding of basic food safety and hygiene practices.
• NZ citizenship, permanent residency or a current and valid work visa/permit (immigration visa support or sponsorship is not available with this role).

Benefits

• Learn your Way – Access to our Accor Academy so you can earn while you learn.
• Daily staff meals are on us while you’re on duty.
• Incredible Accor Heartist Benefits – including discounted Food & Beverage and accommodation worldwide.
• Accor's Parental Leave Scheme: Supporting you in all stages of life.
• Join in on staff celebrations and get recognised for your tenure.
• Accor's refer‑a‑friend bonus.
• Uniform provided and laundered.
• Access to our Employee Assistance Program.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We support you to grow and learn every day, making sure that work brings purpose to your life. Explore Accor’s limitless possibilities and design your future with us.