Food & Beverage Attendant

Rosewood Matakauri; Queenstown; On-site; NZD 50,000 - 60,000; Full time

Job summary

A luxury lodge in New Zealand seeks Food & Beverage Attendants to deliver exceptional service during the summer season from September 2025 to April 2026. Ideal candidates are passionate, adaptable, and possess a valid working holiday visa or New Zealand work rights. Employees enjoy competitive wages, great meals, and perks through our Associate Programme. Reliable transport is required due to the remote location.

Benefits

Competitive wages

Delicious associate lunches

Access to Associate Perks Programme

Guaranteed 2 days off in a row each week

Qualifications

• Must have a valid working holiday visa or New Zealand work rights.
• Ability to manage individual guest requests and preferences.
• Experience with Point-of-Sale systems is a plus.

Responsibilities

• Manage and adapt to individual guest requests and preferences.
• Ensure dining areas are prepared to standards prior to each service.
• Attend daily service briefings about menu changes.
• Make coffees, cocktails, and serve beverages.
• Provide exceptional service to enhance dining experience.

Skills

Customer service

Knowledge of food and beverage

Adaptability

Team collaboration

Job description

Overview

Discover your Calling with us this Summer and take your career to new levels, at Rosewood Matakari.

At Rosewood Matakauri, we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career. You may be looking for a working holiday adventure in New Zealand for 6 months or maybe developing your hospitality career with us.

We have accommodation options available. Our seasonal teams are fun and made up of a diverse mix of people of all ages and nationalities.

This position will start in September/October 2025 and continue through the summer season until April 2026.

About us

Spectacularly located on the shores of Lake Wakatipu, Rosewood Matakauri offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape.

Responsibilities

What you will do: We are looking for Food & Beverage Attendants to join our fantastic team. You will work alongside one of the most professional Food & Beverage teams in the country and be exposed to a wide range of food styles from our daily changing menu. In addition, you will -

• Manage and adapt to individual guest requests and preferences
• Ensure dining areas are prepared to our standards prior to each service
• Attend the daily Service briefings, to ensure you are knowledgeable about our daily changing menus
• Using our Point-of-Sale system, ensuring accurate transactions
• Working alongside the kitchen team and restaurant team to maintain a cohesive service
• Work different shifts covering breakfast and lunch or dinner services
• Make coffees, cocktails and serve other beverages (including wine)
• Provide an exceptional service through your knowledge and passion for delivering a memorable dining experience

Benefits

What we offer: We offer competitive wages, delicious associate lunches and access to our Associate Perks Programme with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavour whenever possible to provide you with 2 days in a row off each week.

Due to our private and remote location, you will need to have your own reliable transport. You will also need a valid working holiday visa or New Zealand work rights to apply.

Please check your ability to get a New Zealand visa at https://www.immigration.govt.nz/new-zealand-visas/preparing-a-visa-application/working-in-nz/how-long-can-you-work-in-new-zealand-for/working-holiday-visa

Core to the success of the individual in this role is that their personal values are aligned with those of Rosewood Hotels: Ownership, Passionate, Transparent, Innovative and Collaborative.

If you wish to apply for this role and have the attributes above, we'd love to hear from you.