Food & Beverage Attendant

Avani Hotels and Resorts; Queenstown; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Career growth

Exclusive hotel deals

Global perks

Retail rewards

Wellness programs

Generous leave

Employee discounts

Job summary

Avani Queenstown Hotel, part of Minor Hotels, is seeking enthusiastic Food and Beverage Attendants for a part-time role. The position covers breakfast, lunch, and dinner shifts with a rotating roster across seven days, including weekends and public holidays.

Join a service-driven team focusing on memorable dining experiences. Candidates should have waitstaff or bartender experience, RSA certification, and a warm, professional demeanor with strong customer service and communications skills.

Qualifications

• Previous experience as a waitstaff, bartender, or in a similar hospitality role.
• A current RSA (Responsible Service of Alcohol) certification.
• Proven ability to deliver high-quality customer service.
• Reliability with the ability to perform effectively in a fast-paced environment.
• Professional presentation and exceptional communication skills.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Responsibilities

• Take guest orders accurately and attentively to suit guest preferences.
• Provide menu expertise and make recommendations.
• Serve food and beverages with professional and efficient service.
• Deliver exceptional customer service by engaging with guests and addressing needs promptly.

Skills

Waitstaff experience

RSA certification

Customer service

Reliability

Communication

Flexibility

Professional presentation

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Avani Queenstown Hotel

are looking for enthusiastic and service-driven Food and Beverage Attendants to join our team on a part-time basis.

If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team. This role includes breakfast, lunch and dinner shifts with flexibility required across all seven days, including weekends and public holidays.

As a valued team member, you’ll play a key role in creating memorable dining experiences by:

• Taking Guest Orders: Accurately and attentively recording orders to accommodate guest preferences.
• Menu Expertise and Recommendations: Confidently recommending food and beverage options
• Serving Food & Beverages: Providing professional and efficient service, while ensuring guest satisfaction.
• Delivering Exceptional Customer Service: Engaging warmly with guests, promptly addressing their needs, and striving to exceed their expectations.

Shift Details (subject To Change)

• Breakfast, lunch and dinner shifts
• Rotating roster across Monday through to Sunday
• Split shifts may be required on some days

Qualifications

To be successful in this role, you will require the following:

• Previous experience as a waitstaff, bartender, or in a similar hospitality role
• A current RSA (Responsible Service of Alcohol) certification.
• A warm and approachable demeanour with a positive attitude.
• Proven experience delivering high-quality customer service.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holiday.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.