Food and Beverage Supervisor - Ibis

IBIS; Wellington; On-site; NZD 80,000 - 100,000; Full time

Job summary

A prominent hotel in Wellington is seeking a full-time Food & Beverage Supervisor. You will oversee the Restaurant and bar, ensuring excellent service and a seamless dining experience. Ideal candidates should have supervisory experience, strong communication skills, and a passion for guest interactions. Join us to lead a dynamic team and create unforgettable dining experiences.

Benefits

Access to Accor Academy for professional development

Daily staff meals during shifts

Discounted Food & Beverage and Accommodation

Parental Leave Scheme

Staff celebrations and recognition

Refer-a-friend bonus

Provided and laundered uniform

Employee Assistance Program

Qualifications

• Passion for food and beverage service.
• Previous supervisory experience in a similar role.
• Ability to lead and motivate a team.

Responsibilities

• Oversee the Food & Beverage department operations.
• Create welcoming dining experiences for guests.
• Supervise and train the Food and Beverage team.

Skills

Excellent customer service

Supervisory experience

Strong communication skills

Problem-solving

Time management

Education

GM Certificate

First Aid Certificate

Job description

Overview

ibis Wellington is Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.

Job Description Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

Reporting to the Operations Manager, you will be responsible for the successful operation of the Restaurant and bar while on shift.

You will supervise and manage the Food and Beverage team and assist with effective on-boarding and training ensuring there is continued support and development of the team.

This is a full-time position (40 hours per week) working on a rotating 7-day roster, with a wage of $29.11 per hour.

Key Duties

• Assisting in the smooth operation of the Food & Beverage department
• Creating a seamless dining experience for our guests, making everyone feel welcome and valued
• Constant communication with all departments
• Ensuring all team members are confident and competent in selling menu items, beverage items and hotel services
• Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience
• Supervising, guiding and training the team in departmental policy and procedures as well as product knowledge
• Develop a sales approach and passion for driving and generating business
• Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program

Qualifications

• Passionate about delivering excellent customer service
• Previous supervisory experience in a similar role
• Proven ability to lead, motivate, and support a team
• Strong communication and interpersonal skills
• Able to problem-solve and stay calm under pressure
• Excellent time management skills
• Flexible to work a rotating 7-day roster (morning shifts from 6am, afternoon shifts from 3pm)
• GM Certificate preferred (must hold LCQ and have at least 3 months’ supervisory experience at a licensed NZ premises)
• First Aid Certificate an advantage
• NZ citizenship, permanent residency, or a current and valid work visa/permit. (immigration visa support or sponsorship is not available with this role)

Additional Information

At the Ibis Wellington, we’re all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including:

• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Daily staff meals are on us while you’re on duty.
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor’s Parental Leave Scheme: Supporting you in all stages of life.
• Join in on staff celebrations and get recognised for your tenure.
• Accor’s refer-a-friend bonus
• Uniform provided & laundered
• Access to our Employee Assistance Program

Join us at Ibis Wellington, where your career journey is as exciting as the destination!

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS