Food and Beverage Supervisor

Hilton Worldwide, Inc.; Queenstown; On-site; NZD 45,000 - 70,000; Full time

Job summary

Join a leading global hospitality company as a Food and Beverage Supervisor in a stunning lakeside resort. In this role, you will oversee F&B operations, ensuring the highest quality service and guest satisfaction. Collaborate with a dynamic team in a fast-paced environment, where your leadership and commitment to excellence will shine. Enjoy a range of benefits that support your career growth and well-being, including professional development opportunities and a flexible work-life balance. This is your chance to thrive in a vibrant team culture while making a significant impact on guest experiences.

Benefits

Workplace Flexibility

Professional Leadership Development

Worldwide Career Opportunities

Access to Hilton University

Free Staff Meal

Discounted Gym Membership

Discounted Accommodation

Daily Dry-Cleaned Uniform

Fast Track to Hilton Honors Silver Status

Qualifications

• Experience in a Food and Beverage Supervisory role, preferably in a 5-star hotel.
• Strong interpersonal skills and ability to lead a team.

Responsibilities

• Oversee daily Food and Beverage operations and ensure brand standards.
• Train and develop team members to exceed guest expectations.

Skills

Food and Beverage Supervisory Experience

Team Leadership

Problem Resolution

Interpersonal Skills

Knowledge of Food & Wine Pairing

Education

Degree in Hospitality

Diploma in Hotel Management

Job description

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Job Description - Food and Beverage Supervisor (HOT0BK8W)

Job Description

Food and Beverage Supervisor (

Job Number:

HOT0BK8W )

Work Locations

Work Locations

: Hilton Queenstown Hotel Kawarau Village 79 Peninsula Rd Queenstown 9300

Working for Hilton

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!

What will I be doing?

In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities. You will ensure brand service standards are met to the highest quality to ensure our guest’s experience meets their expectations of the Hilton Brand. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.

Specifically, you will perform the following tasks to the highest standards:

• Lead and support daily Food and Beverage operation
• Lead and motivate the team, ensuring that brand standards are met and guest expectations are exceeded
• Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
• Provide a-la-carte and/or buffet style service in line with the Hilton Brand Service Standards
• Understand menu content, any menu changes, and promotional activities

What are we looking for?

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience in a Food and Beverage Supervisory role, preferable within a 5 star hotel environment
• Experience leading and motivating team members
• Commitment to delivering a luxury dining experience
• Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
• Strong interpersonal skills
• Well-presented, organised and calm personality
• Knowledge of food & wine paring an advantage
• A degree or diploma in Hospitality, Hotel Management an advantage

Thrive at Hilton

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet Team Member’s professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues. See how this innovative program could help you achieve your personal dreams:

• Workplace flexibility (work life balance)
• Professional leadership development framework
• Worldwide career opportunities
• Access to Hilton University and over 5000 online learning programs
• Free events and activities
• Discounted gym membership
• Free staff meal and daily dry-cleaned uniform
• Discounted accommodation and food & beverage rates globally
• Diverse by nature and inclusive by choice
• Support to participate in a variety of local volunteer activities
• Fast track to Hilton Honors Silver status

When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes #TeamHilton a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by searching @hiltoncareers on Facebook, LinkedIn and Instagram.