Food And Beverage Supervisor

Rosewood Matakauri; Queenstown; On-site; NZD 80,000 - 100,000; Full time

Job summary

A luxury lodge in New Zealand is seeking a Food & Beverage Supervisor to enhance service standards in the team. This role involves training staff, ensuring adherence to service guidelines, and delivering exceptional service to guests. Ideal candidates have a passion for hospitality, proven beverage knowledge, and experience in a multicultural environment. The lodge offers competitive hours, staff meals, and accommodation options.

Benefits

Staff meals

Discounts with preferred suppliers

Accommodation options

Qualifications

• Self-motivated and able to work in a fast-paced environment.
• Experience working in multi-cultural teams.
• Proven wine and beverage knowledge.

Responsibilities

• Understand and implement Food & Beverage LQA Standards.
• Train staff in Food & Beverage Standards.
• Conduct pre-shift briefings on menu and wine pairings.

Skills

Passion for hospitality

Attention to detail

Team player

Reliable

Communication

Education

WSET Certification in wine and/or spirits (desirable)

Job description

Overview

Discover your Calling with us and take your career to new levels, at Rosewood Matakauri.

At Rosewood Matakauri we believe in fostering a culture of learning and development, providing you with the resources to thrive in your career.

About Us

Spectacularly located on the shores of Lake Wakatipu, Matakauri Lodge offers luxury lodge accommodation in Queenstown and looks out to a mesmerizing panorama of the big three; The Remarkables, Cecil and Walter Peak. Just seven minutes from bustling Queenstown, this is an alpine, lakeside retreat, nestled in one of the world’s most strikingly beautiful landscapes. With clean lines in glass, stone and timber, Matakauri’s own take on luxury is understated and welcoming, embracing guests and championing the mountainscape. Voted as one of the top three lodges in New Zealand and Australia,Matakauriis your ultimate sanctuary after a day spent atop mountains, exploring vast fjords, chasing thrills and simply discovering this unique region.

What you will do

We are seeking a Food & Beverage Supervisors to join our Food & Beverage team.

Reporting to the Food & Beverage Manager, you will be responsible for fully understanding and practicing the Food & Beverage LQA Standards and cascading these standards to your team and provide continuous training whilst ensuring Food & Beverage Attendants deliver the highest level of service.

We expect you to

For this position, you must be self-motivated, a team player and work well in a fast-paced environment. Ideally you will have:

• Be passionate about hospitality; demonstrated through your experience
• A team player who is caring, flexible and respectful
• Understand training methods and familiar with Standard Operating Procedures (SOPs)
• Reliable, honest and engaged with attention to detail
• Train staff in the Food & Beverage Standards and fine dining
• Conduct pre-lunch and dinner shift briefings regarding menu and wine pairings

What you will bring

• Have immaculate presentation and positive attitude
• Proven wine and beverage knowledge
• Experience working in multi-cultural teams
• WSET Certification/s e.g. wine and/or spirits (desirable)
• Stock-taking, ordering and invoicing experience (desirable)

We offer

We are offering a minimum of 30 hours per week although you may be expected to work up to 60 hours per week during our peak periods.

We offer staff meals and access to our staff Perks Programme with a wide range of discounts and deals with our preferred suppliers and partners. We also have accommodation options available.

Due to our remote location, you will need to have your own reliable transport.

Core to your success in this role, is that your personal values are aligned with those of Rosewood Hotels: Ownership, Passionate, Transparent, Innovative and Collaborative.

If you have the attributes above, we'd love to hear from you.