Food and Beverage Duty Manager

Hind Management; Ngaruawahia; On-site; NZD 60,000 - 80,000; Full time

Job summary

Hind Management seeks a Food & Beverage Duty Manager to deliver exceptional service and manage daily operations. Ideal candidates will have strong leadership and communication skills and experience in hospitality. The role offers full-time hours with flexibility and multiple perks, ensuring a rewarding career.

Benefits

Discounts at hotels and restaurants

Paid training and development

Staff meals and uniform provided

Health insurance discounts

Free Life Insurance after 3 months

Qualifications

• NZ Diploma or 3 years experience in hospitality sector.
• Valid General Manager License (GM License) and LCQ qualification required.
• Ability to work unsupervised and as part of a team.

Responsibilities

• Manage daily operations of food and beverage department.
• Drive revenue and control costs effectively.
• Conduct staff recruitment and training.

Skills

Leadership

Communication

Customer Service

Teamwork

Attention to Detail

Education

NZ Diploma in Hospitality or equivalent

Job description

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

About The Role - Te mahi

We are seeking individuals who are passionate about hospitality and have extensive experience in supervising in restaurants. In this role, you will be responsible for managing an efficient and exceptional service experience for our guests. The ideal candidate should have strong leadership skills and the ability to lead by example.

We offer a variety of shifts including breakfast, lunch, and dinner. Weekend availability is required.

This is a full time position (minimum 30 hours per week) based at Sudima Kaikoura. The hourly rate for this role is $28.00.

Responsibilities | Ngā haepapa

The Food & Beverage Duty Manager is responsible for the management of the day to day operations of the food and beverage department in the hotel. The responsibilities of this role are to:

• Manage the Food and Beverage department operations while on shift
• Drive revenue to achieve and exceed budgeted revenue
• Account for stock utilised in the operation and order all stock through company purchasing system as required
• Prepare daily banking and cash flow reports
• Conduct daily Duty Manager reports for the Hotel Manager
• Conduct and/or supervise cash handling and banking procedures
• Controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Continuously work to improve the efficiency of the restaurant by optimism productivity with the lowest possible cost.
• Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility.
• Ensure that all colleagues understand and uphold the hotel's code of responsible service of alcohol
• Ensure compliance of Health and Safety regulations including the timely recording and investigation of any accidents, injuries, or near misses
• Communicate effectively with subordinates and managers.
• Recruit, train and manage the restaurant team
• Handle and resolve guest complaints efficiently
• Collaborate with the Food and Beverage Manager on menu creation, planning, design and delivery
• Conduct effective shift briefings to ensure all staff are aware of VIPs, special occasions, daily specials, and upselling opportunities

A commitment to being a reliable member of the team

Be able to work 5.00am to 10.00pm with a roster that covers seven days a week including weekends and holidays.

A NZ Diploma, or 3 years experience in a relevant role in the Hospitality and Tourism sector may substitute for the qualification.

Ability to work unsupervised, on your own and as part of a team

You will have:

• A valid General Manager License (GM License) and a LCQ qualification
• Work as part of a team to deliver exceptional service and dining experiences
• Ability to remain calm and composed under pressure, willing to go the extra mile to ensure guests have a memorable experience
• Outstanding communication and customer service skills with strong attention to detail
• Desire to learn and grow within the hospitality industry
• Prior experience in bartending and barista skills
• Flexibility to work outside normal hours as required (including early morning shifts, late finishes, weekends, and public holidays)
• Availability to work on a rotating roster

We are all valued | He kura te tangata

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Meals on duty and uniform provided
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office ([phone] or email our Talent Acquisition Team [e-mail]. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued