Food and Beverage Attendant

Oaks Hotels, Resorts & Suites; Queenstown; On-site; NZD 50,000 - 60,000; Full time

Job summary

A prominent accommodation provider is seeking Food and Beverage Attendants for their upscale resort in Queenstown, New Zealand. Join the team to create memorable dining experiences with a focus on exceptional customer service. Ideal candidates will have a positive attitude, RSA certification, and experience in a hospitality role. Enjoy attractive perks including career growth opportunities and exclusive hotel discounts.

Benefits

Career Growth programs

50% off stays at Minor Hotels

Cashback and discounts at retailers

Discounted activities

Exclusive health insurance offers

Parental and birthday leave

EAP and wellness support

Qualifications

• Warm demeanor with a positive attitude.
• Proven experience in customer service.
• Experience in waitstaff or bar role.
• Current RSA certification.
• Professional presentation and communication skills.
• Ability to perform in a fast-paced environment.
• Flexibility to work on weekends and holidays.

Responsibilities

• Take guest orders accurately tailored to preferences.
• Master the menu and recommend food and drinks.
• Serve food and drinks efficiently.
• Provide outstanding service and engage warmly.

Skills

Customer service

Communication skills

Reliability

RSA certification

Job description

Overview

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Job Description

We are seeking Food and Beverage Attendants to join our team at the newly refurbished, upscale Oaks Queenstown Shores Resort. Be part of one of Queenstown’s most exciting F&B launches, delivering unique dining experiences with panoramic Lake Wakatipu views. Under the guidance of legendary Chef Gerhard Gerber, our menu showcases seasonal New Zealand produce, including fresh seafood, premium meats, and organic vegetables, paired with a curated selection of New Zealand’s finest wines and global distilled spirits.

As a key member of our team, you will contribute to creating memorable dining moments for our guests. Your responsibilities will include:

• Taking guest orders accurately, tailoring to preferences.
• Mastering the menu and recommending food/drinks to elevate dining.
• Serving food and drinks efficiently with professionalism.
• Providing outstanding service, engaging warmly and exceeding expectations.

Qualifications

To succeed in this role, you will demonstrate:

• A warm and approachable demeanor with a positive attitude.
• Proven experience delivering high-quality customer service.
• Previous experience in a waitstaff or bar role.
• A current RSA (Responsible Service of Alcohol) certification.
• Professional presentation and exceptional communication skills.
• Reliability, with the ability to perform effectively in a fast-paced environment.
• Flexibility to work across a rotating roster, including weekends and public holidays.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.