FOH - Waitstaff & Bartenders

Flame Bar and Grill; Queenstown; On-site; NZD 30,000 - 60,000; Full time

Job summary

A popular restaurant in Queenstown is seeking experienced wait staff and bartenders. Candidates should have strong service skills, cocktail knowledge, and a focus on guest engagement. The role offers great tips, flexible scheduling, and benefits including staff meals. This is an excellent opportunity for career advancement within a supportive team culture.

Benefits

Great tips paid weekly

Regular rostered days off

Staff meals provided

Discounted bar/food tab

Opportunities for career advancement

Qualifications

• Proven experience in a full-service restaurant setting.
• Strong knowledge of classic cocktails and service speed.
• Ability to anticipate guest needs and upsell confidently.
• Excellent communication about menu items and specials.
• Organized and composed at peak times.

Responsibilities

• Manage multiple tables and balance priorities during service.
• Deliver excellent service with confidence and speed.
• Engage with guests to create memorable dining experiences.
• Describe menu items and recommend food pairings.

Skills

Proven floor experience

Bar experience

Cocktail knowledge

Exceptional guest engagement

Menu knowledge

Calm under pressure

Job description

We operate two successful restaurants in the heart of Queenstown, Flame Bar & Grill; renowned for its high energy and exceptional ribs & steak, has been delivering unforgettable experiences to customers for over 18 years. It has a loyal following and a vibrant atmosphere.

Sunfire, our newest restaurant, is an edgy, fast paced, smart casual restaurant focused on beautifully crafted food cooked over charcoal. Sunfire has quickly become the place to be for breakfast, lunch, or dinner with stunning views over the Queenstown waterfront.

With a commitment to excellence, attention to detail, and a dedication to our guests - we strive to operate the best restaurants possible.

About the Role

We are looking for experienced wait staff and bartenders to join the team. The right candidates will bring proven restaurant experience in a smart casual, full-service restaurant setting.

What You’ll Bring

Proven floor experience – managing multiple tables, balancing priorities, and thriving under pressure.

OR proven bar experience – strong knowledge of classic cocktails with excellent pouring standards and speed of service. Confidence in a fast-paced dispense bar whilst working clean and efficient. Barista skills are a plus.

Exceptional guest engagement – anticipating needs, creating memorable experiences, and upselling food & beverage with confidence.

Menu & beverage knowledge – the ability to describe dishes, recommend pairings, and communicate specials clearly.

Calm under pressure – organised, composed, and guest-focused even at peak times

Benefits and Perks

As a team member at Flame or Sunfire, you will enjoy the following -

• GREAT tips paid out weekly.
• Flexibility, with regular rostered days off. Both FT and PT positions available.
• Staff meals served every night and a discounted bar/food tab.
• Our staff culture is seriously second to none, we look after and celebrate our team (and they celebrate each other with great fun and friendships).
• Opportunities for career advancement and professional development within a growing organization.

Join Us

Only shortlisted candidates will be contacted.

Note: Your application will include questions about your experience as a bartender and restaurant server, as well as your right to work in New Zealand.