Fixed Term Sales Specialist - Rakaia

Fonterra; Rakaia; On-site; NZD 50,000 - 60,000; Full time

Job summary

A leading dairy co-operative in Rakaia is seeking a customer-focused individual for a 12-month fixed-term position. Applicants should be self-motivated and possess strong communication skills while engaging in both customer service and agricultural advisory tasks. Physical fitness is essential as the role involves manual handling. The position offers career development opportunities within a supportive environment.

Benefits

Fair and equitable pay

Health and well-being programs

Professional development opportunities

Work-life balance options

Qualifications

• Self-motivated and adaptable with excellent customer service skills.
• High level of physical fitness; able to lift up to 25 kg.
• Prior customer service or sales experience is beneficial.
• Willingness to learn about the agricultural/dairy industry.
• Clean driver's license is required.

Responsibilities

• Provide farming product advice to customers.
• Assist in merchandising and customer service.
• Process customer orders and invoices.
• Support general store operations for a smooth customer experience.

Skills

Customer service

Communication

Adaptability

Physical fitness

Tools

Forklift license

Job description

Overview

Our Co-operative

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us. At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves. Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution. Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

Mō tēnei tūranga | About the Opportunity

By joining our nationwide Farm Source store team, you’re joining a group of agricultural experts and setting yourself up for an outstanding career. This role is a 12 month fixed term maternity leave cover at our Rakaia store. You will be providing sound farming product advice to our loyal customers and getting involved in aspects from merchandising to customer service. You’ll also assist with entry‑level administrative tasks such as processing customer orders and invoices, updating product pricing and stock levels in our systems, maintaining tidy records, and supporting with end‑of‑day cash balancing and banking preparation. This is a fast‑paced role with opportunities to develop agricultural expertise and explore career pathways throughout the wider business.

Responsibilities

• Provide sound farming product advice to loyal customers


• Engage in merchandising and customer service


• Assist with entry‑level administrative tasks: processing customer orders and invoices, updating pricing and stock levels, maintaining store records, and supporting end‑of‑day cash balancing and banking preparation


• Support with general store operations to ensure a smooth customer experience

Qualifications / About You

• You’re self‑motivated, adaptable, and have excellent customer service and communication skills


• You’ll have a high level of physical fitness and be able to sustain repetitive manual handling (e.g., lifting up to 25 kg bags)


• Ideally you’ll have prior customer service/sales experience and a connection to the agricultural industry


• Willingness to learn about the ag/dairy industry; open to those moving from farming or existing customer experts


• Rural experience is beneficial but not essential


• A clean driver’s license


• Valid forklift license, or willingness to attain one

Our Values

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other.

Our Commitment to You

We care for our people globally. Our benefits support your well‑being, development, and work‑life balance:

• Fair and equitable pay


• Health and well‑being programs (medical, mental health support)


• Professional development opportunities


• Career growth support


• Work‑life balance options (flexible/hybrid working where possible)


• Employee recognition


• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers.

A Career of Opportunities

At Te Mātāpuna Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co‑operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and let’s solve for better together.

You, me, us together, Tātou, tātou.

Inclusion

Together, we’re shaping a future of inclusion. We welcome applications from all backgrounds and identities. If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best.

Applications close at midnight on Monday 22 September 2025.