Field Service Engineer - IT & Electronics Repair Specialist

Siemens Healthineers; Foxton Beach; On-site; NZD 40,000 - 48,000; Full time

Job summary

Siemens Healthineers NZ is seeking an ICT Support Technician to repair and maintain a range of IT devices, diagnose problems, install and configure systems, and support customers both on-site and remotely. The role involves roaster shifts from 30 to 45 hours per week, with pay between 29 and 35 NZD per hour depending on experience.

Responsibilities include quality inspection, hardware setup, troubleshooting, and assisting with new applications and user accounts.

Qualifications

• 1 year or more of relevant work experience in IT or electronics or any technical work.
• Level 5 IT/electronics/Technician qualification may replace work experience.
• Willing to work roster shifts including weekends and public holidays.
• Able to work overtime if needed.
• Able to interact with a wide range of people.
• Solid judgment skills and a hands-on approach.

Responsibilities

• Quality inspection and auditing.
• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks, residential and business.
• Assemble and disassemble computers, laptops and devices.
• Assist clients to resolve issues by face-to-face discussions or over the telephone.
• Troubleshoot system and network problems and diagnose hardware/software faults.
• Replace parts as required and provide IT advice to customers.
• Support rollout of new applications and set up new user accounts.
• Respond to call outs within agreed time limits.
• Prioritize and manage many open cases at one time.
• Test and evaluate new technologies and conduct safety checks.
• Configure equipment to connect to the internet for Dial up/DSL users.
• Assist senior staff as required.

Skills

Smartphones

Soldering

Software programming

PCB installation

Motherboard components

Education

Level 5 IT/electronics/Technician

Job description

Siemens Healthineers NZ is seeking an ICT Support Technician to repair and maintain a range of IT devices, diagnose problems, install and configure systems, and support customers both on-site and remotely. The role involves roaster shifts from 30 to 45 hours per week, with pay between 29 and 35 NZD per hour depending on experience.

Responsibilities include quality inspection, hardware setup, troubleshooting, and assisting with new applications and user accounts.