Faults Billing Analyst

Northpower; Tauranga; On-site; NZD 60,000 - 80,000; Full time

Job summary

A leading utility provider in Tauranga is seeking a Faults Billing Analyst to provide crucial administrative support within their Faults Department. The ideal candidate should be detail-oriented, organized, and proactive, with at least 5 years of administration experience. The role involves managing invoicing, generating reports, and ensuring compliance with standards. Competitive remuneration and professional growth opportunities are offered.

Benefits

Competitive remuneration

Supportive work environment

Opportunities for professional growth

Access to well-being programs

Retail discounts and other benefits

Qualifications

• 5+ years of administration experience is ideal.
• Excellent attention to detail and strong data entry skills are required.
• Proficiency in Microsoft Office, including generating and analysing reports is necessary.
• Strong communication skills (both written and verbal) are important.
• Must be a motivated team player and stay organized in a fast-paced environment.

Responsibilities

• Manage key administrative tasks including invoicing and correspondence.
• Generate and analyze reports to drive solutions.
• Ensure compliance with company and regulatory standards.
• Communicate seamlessly with internal teams and stakeholders.
• Contribute ideas for improvements in processes and efficiency.

Skills

Attention to detail

Data entry skills

Microsoft Office proficiency

Strong communication skills

Team player attitude

Job description

Overview

The Role: We are looking for a Faults Billing Analyst to join our Faults Department. In this role, you will play an integral part in providing crucial administrative support to ensure the smooth running of operations, handling a wide range of clerical tasks while collaborating with internal teams, clients, and external stakeholders.

In this role, you will:

• Manage key administrative tasks, including invoicing, correspondence, purchase orders, and scheduling.
• Generate and analyze reports to drive solutions and collaborate with clients and customers.
• Ensure compliance with Northpower, customer, and regulatory standards while meeting performance goals.
• Communicate seamlessly with internal teams and external stakeholders for smooth operations.
• Contribute ideas for continuous improvements in safety, processes, and efficiency.
• Uphold Health, Safety, and Quality standards to maintain a safe and productive environment.

What’s in it for you?

This isn’t just another administrative job; it’s an opportunity to be part of an exciting new project with Powerco in Tauranga. You’ll play a key role in supporting the team as we expand our operations.

In return for your skills and hard work, you’ll enjoy:

• Competitive remuneration
• A supportive and friendly work environment where your contributions are valued
• Opportunities for professional growth and career development
• Access to an in-house well-being program, including Peer Support Network (Kaitiaki) and EAP services
• A range of retail discounts and other benefits

About You

We are looking for someone who is detail-oriented, organised, and proactive. To succeed in this role, you will need:

• Ideally 5+ years of administration experience
• Excellent attention to detail and strong data entry skills
• Proficiency in Microsoft Office, including generating and analysing reports
• Strong communication skills (both written and verbal)
• A motivated, team player attitude and the ability to stay organized in a fast-paced environment

About Us

Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers. Northpower is one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements. We have over 1,400 staff working together across 14 locations to keep the power on and the lights going for our customers.

Get in touch

If you’re looking to take the next step in your career, feel inspired to join a value-based, culture of care and an employer who fosters an innovative environment where professional development is supported, direct your profile into our careers website and search for #Req 1554. Suitable applicants will be interviewed while the advertisement is open. Send in your interest early!

Pre-employment checks may include a criminal history check, drug and alcohol testing, and a medical assessment.

Northpower has an in-house recruitment team who manage recruitment for all our vacancies. If you’re interested in a role with us, we would encourage you to apply directly online to us, as we don\'t accept candidates via agency (unless the role is advertised by the agency at our request).