Farm Source Assistant Manager - Shannon

Fonterra; New Zealand; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Fair and equitable pay

Health and well-being programs

Work-life balance options

Employee recognition

Support for community involvement and

Career progression opportunities

Job summary

Fonterra Recruitment is seeking an Assistant Store Manager for the Shannon Farm Source store to lead a team, drive sales, and ensure outstanding customer service. You will partner with the Store Manager to raise store performance, invest in team development, and uphold Health and Safety standards in a fast-paced retail setting.

Ideal candidates bring sales experience, a keen customer focus, and a passion for the dairy/agriculture sector.

Qualifications

• Experience in people leadership or management.
• Experience in customer service with high customer experience.
• Understanding of the dairy or agricultural industry.
• Ability to develop and motivate your team.
• Physically fit and able to lift product regularly.
• Ability to work on Saturday mornings (9am-12pm) on a rotating roster.

Responsibilities

• As the Assistant Store Manager at our Shannon Farm Source store, you’ll be involved in developing store and staff performance - leading from the front and enabling us to achieve our sales and performance targets.
• As an integral part of the Store you’ll use your influencing skills to work closely with the team, driving sales, providing fantastic customer service, and ensuring a high level of Health and Safety is front of mind.
• You will work alongside the Store Manager to take the stores performance from strength to strength and be able to exercise strong decision making, prioritisation and management skills to support this growth.
• Leading and supporting in the creation of a cohesive and collaborative team will be core to – so ideally you know what it takes to motivate, encourage and inspire a team to achieve exceptional results.
• We are looking for someone with sales experience with a second to none customer focus and a positive ‘can-do’ attitude.
• Your ability to work in a fast-paced environment, juggling priorities all while delivering an outstanding customer experience, will ensure your success.
• Ideally, you’ll also have an affinity to the dairy/farming/agriculture industry, enabling you to provide accurate advice to our farmers.

Skills

People leadership

Customer service

Dairy industry knowledge

Team motivation

Physical fitness

Saturday availability

Job description

At Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

We love Kiwi dairy farmers and know they're pretty awesome. For generations, they have relied on hard work, ingenuity, and each other to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, the same co-operative spirit that our farmers and their communities share drives our team. We make farming easier so farmers can continue to concentrate on what they do best – producing high-quality New Zealand milk in the most sustainable way. This means growing and supporting the right people – smart people with plenty of 'roll-your-sleeves up' energy to rise to the challenge. Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll get the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry-leading expertise.

So why not join us? Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll be getting the mahi done as part of a trusted team.

Looking for a role with plenty of career progression opportunities where you can make an impact and shine? Do you enjoy inspiring others and helping a team to really succeed? Then this might be the role for you.

As the Assistant Store Manager at our Shannon Farm Source store, you’ll be involved in developing store and staff performance - leading from the front and enabling us to achieve our sales and performance targets. As an integral part of the Store you’ll use your influencing skills to work closely with the team, driving sales, providing fantastic customer service, and ensuring a high level of Health and Safety is front of mind.

You will work alongside the Store Manager to take the stores performance from strength to strength and be able to exercise strong decision making, prioritisation and management skills to support this growth. Leading and supporting in the creation of a cohesive and collaborative team will be core to – so ideally you know what it takes to motivate, encourage and inspire a team to achieve exceptional results.

We are looking for someone with sales experience with a second to none customer focus and a positive ‘can-do’ attitude. Your ability to work in a fast-paced environment, juggling priorities all while delivering an outstanding customer experience, will ensure your success. Ideally, you’ll also have an affinity to the dairy/farming/agriculture industry, enabling you to provide accurate advice to our farmers.

Other key skills and experience include:

• People leadership or management experience either in a formal or in-formal capacity is beneficial
• Experience working in a customer service environment, delivering a high experience
• Understanding of the dairy or agricultural industry is highly beneficial
• Ability to develop and motivate your team
• Physically fit and able to lift product manually on a regular basis
• Ability to work on Saturday morning (9am-12pm) on a rotating roster

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz.

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
Support for community involvement and cultural connection

A Career of Opportunities | Ngā Mahi

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.