Factory Floor QA Lead – Food & Dairy

Westland Milk Products; Rolleston; On-site; NZD 65,000 - 90,000; Full time

Job summary

Westland Milk Products is seeking an Operations Quality Assurance Officer in Rolleston to safeguard product quality on the factory floor. You will partner with production teams to ensure safe, consistent, and high-quality dairy products.

The role involves day-to-day QA support, audits, and driving improvements in GMP, HACCP, and food safety practices while coaching operators to elevate quality culture across the operation.

Qualifications

• Experience in food, dairy, or FMCG manufacturing.
• Knowledge of GMP, HACCP, food safety and quality systems.
• Strong communication and collaboration with production teams.

Responsibilities

• Conducting pre-operational inspections, start-up verifications, and in-process quality checks.
• Supporting food safety, GMP, hygiene, and compliance requirements.
• Monitoring critical control points and quality systems.
• Investigating non-conformances and supporting corrective actions.
• Reviewing quality records and ensuring documentation integrity.
• Assisting with internal, customer, and regulatory audits.
• Coaching and supporting operators to strengthen quality and food safety practices.
• Contributing to continuous improvement initiatives that reduce waste and improve operational performance.

Skills

Attention to detail

Communication skills

Problem-solving

Team collaboration

Education

Food Technology / Dairy Science / Quality

Job description

Westland Milk Products is seeking an Operations Quality Assurance Officer in Rolleston to safeguard product quality on the factory floor. You will partner with production teams to ensure safe, consistent, and high-quality dairy products.

The role involves day-to-day QA support, audits, and driving improvements in GMP, HACCP, and food safety practices while coaching operators to elevate quality culture across the operation.