Experience Developer

New Zealand Government; Wellington; On-site; NZD 92,000 - 109,000; Full time

Job summary

Te Papa in Wellington is seeking an innovative Experience Developer to help create experiences that inspire learning for diverse audiences. You will work with curators and experts to shape concepts, audiences, and communication objectives, guiding cross-functional teams.

The ideal candidate has audience-centred experience in museums or heritage settings, a commitment to biculturalism and accessibility, and the ability to adapt in uncertain contexts while delivering engaging, audience-focused

Qualifications

• Experience in audience-centred concept development and interpretive planning within museums or heritage organisations.
• Experience on kaupapa Maori and Pacific projects collaborating with iwi/communities and Maori/Pacific audiences.
• Strong communication, collaboration and adaptability in uncertain contexts.

Responsibilities

• Develop and refine experience concepts, pinpoint target audiences and communication objectives, and guide cross-functional project teams.
• Assess and offer content-delivery solutions generated by diverse contributors.
• Create key concept documents, pitches and presentations to share project vision.
• Collaborate with curators and experts to deliver audience-focused learning experiences.

Skills

Audience concept

Interpretive planning

Cross-functional teamwork

Job description

Te Papa is looking for an innovative Experience Developer. This is an exciting opportunity to be part of a world-leading, Tiriti-led, cross-disciplinary museum. Here, you can make a real difference for Aotearoa New Zealand's communities and contribute to Te Papa's reputation as a place of creativity and learning.You'll play a key role in developing experiences that inspire learning for non-expert audiences, informed by their motivations and needs in the museum context.Working alongside our curators and other experts, you'll:Develop and refine experience concepts (pinpointing the big ideas, identifying target audiences and communication objectives, and guiding cross-functional project teams)assess and offer content-delivery solutions, generated by various expert contributorscreate key concept documents, pitches, and presentations to share project vision.Our ideal candidate will have experience in audience-centred concept development and interpretive planning within museums, galleries, heritage organisations, or similar visitor-focused environments.We'd highly encourage applications from people with experience working on kaupapa Maori and Pacific projects, collaborating with iwi/communities and meeting the needs of Maori and Pacific audiences.We recognise that strong candidates may come from a variety of backgrounds. If you have experience in a creative, educational, storytelling, cultural, or audience-focused role and can demonstrate the skills, curiosity, and potential to succeed in this position, we'd encourage you to apply.In addition, we're looking for someone who is:committed to biculturalism and accessibilitya big-picture thinker and doerpositive, collaborative, and confident, with an ability to communicate concisely and convincinglyable to adapt and thrive in contexts characterised by uncertainty, with a focus on solutions over barriers and an ability to prioritise effectively.The position sits in the Audience and Experience Directorate, and reports to the Manager Exhibition Business Development.The salary range for this position is $91,773 to $108,980. Starting salary will be determined based on the successful candidate's skills and experience, taking internal relativities into account.This is a permanent position and all applicants must have, and be able to maintain, the legal right to work in New Zealand.Applications close on 15 November 2026Before Te Papa confirms any offer of employment, pre-employment checks will be undertaken, including criminal-conviction history and reference checking as a minimum.Interviews will be held in December 2026. Interviewees can expect to prepare a task/assignment as part of the selection process. A start date will be negotiated with the successful candidate, on or after 18 January 2027.