Espresso Machine Technician - Queenstown

Allpress Espresso Ltd; Dunedin; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Tablet and phone allowance

Coffee beans weekly

Unlimited coffee at work

Staff discounts on Allpress products

Wellbeing allowance

Job summary

Allpress Espresso Ltd. is seeking an Espresso Machine Technician to install, service and maintain our espresso equipment for customers across New Zealand. The role requires travel, strong problem-solving, and excellent communication to build trusted relationships.

Experience with La Marzocco machines is highly advantageous; training is possible for the right candidate. Preference for Queenstown or the wider Central Otago region, with a shared weekend/on-call roster.

Qualifications

• Experience repairing and servicing coffee equipment.
• Open to training the right person.
• Barista with a technical mindset welcome.
• Based in Queenstown or wider Central Otago is preferred.

Responsibilities

• Install, service and maintain espresso equipment across New Zealand.
• Build trusted relationships with customers and provide support.
• Travel independently, solving issues on the go.
• Work autonomously and contribute to weekend/on-call rosters.

Skills

Troubleshooting

Communication

Self-motivation

Problem solving

Education

EAS qualification

Tools

La Marzocco machines

Job description

• Do you have a passion for coffee?
• Are you a fan of travelling throughout NZ?
• Do you enjoy working with a variety of people?
• Do you know your way around a coffee machine?
• Are you handy with tools or good at fixing things?

If this sounds like you, we have a rare & exciting opportunity that’s opened for an Espresso Machine Technician to join our Allpress team, based in Queenstown.

About Us

We are a team of espresso specialists who roast and serve exceptional coffee across New Zealand, Australia, the UK, Japan, and Singapore. For more than 35 years, we've built our reputation on quality coffee, genuine partnerships, and strong community connections.

About the Role

As an Allpress Technician, you will be responsible for installing, servicing and maintaining our customer’s espresso equipment for our customers across New Zealand. We exclusively work with La Marzocco machines, so experience with these machineries would be highly advantageous.

This role is about much more than technical expertise. Building trusted relationships with our customers is a key part of the job. whether you're talking coffee, checking in on equipment performance, or simply having a chat about the weekend, you'll be someone our customers enjoy working with and rely on for support.

You will spend a significant amount of time travelling independently, so you'll need to be adaptable, confident working autonomously, and comfortable solving problems on the go.

This role involves regular travel throughout New Zealand, primarily within the South Island, as well as participation in a shared roster for scheduled weekend work and on-call support.

About You

Ideally, you'll have experience repairing and servicing coffee equipment. However, we're also open to training the right person. You may be a barista with a strong technical mindset, someone who enjoys working with tools, or someone who simply loves understanding how things work and solving problems.

We'd love to find someone based in Queenstown, but we're equally keen to connect with candidates from across the wider Central Otago region.

You’ll bring:

• A customer-focused mindset
• Self-motivation and initiative
• Strong troubleshooting and diagnostic skills
• Excellent communication skills
• Good time management and organisation
• A full New Zealand driver’s licence
• An Electrical Appliance Serviceperson (EAS) qualification (preferred but not essential)

What’s in It for You?

At Allpress, we are committed to creating an environment where our people can thrive both professionally and personally.

• Company vehicle, tablet, credit card, phone allowance, and other tools of the trade
• 250g of coffee beans to take home each week
• Unlimited coffee while at work
• Generous staff discounts on Allpress products
• Discounted meals and offerings at our café
• Annual wellbeing allowance of $200
• Free and confidential Employee Assistance Programme (EAP)
• Referral incentive programme
• Global Recognition Programme
• 12 weeks of company-paid parental leave
• Structured development plan to support you on your journey
• A great company culture

Diversity at Allpres:

Allpress is committed to being an inclusive organisation where all people feel valued, respected, and engaged.

We pledge a commitment to:

• Building an inclusive team and community who represent all groups in society
• Empowering our people to continuously improve the way we work and promote equity
• Removing barriers and the influence of bias
• Creating a safe environment where we’re encouraged to speak out against discrimination in any form
• Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work