Employee Experience & Accommodation Coordinator

Rosewood Kauri Cliffs; Northland; On-site; NZD 50,000 - 70,000; Full time

Job summary

A luxury resort in New Zealand's Northland is seeking an HR Coordinator to assist with the onboarding and accommodation for seasonal associates. This role involves managing staff housing, coordinating arrivals and departures, and supporting the Talent & Culture Manager in creating a memorable employee experience. The ideal candidate will have a passion for hospitality, strong organizational skills, and experience in HR or accommodation management. Competitive wages and staff perks are offered.

Benefits

Competitive wages

Daily travel allowance

Delicious staff meals

Access to Staff Perks Programme

Qualifications

• Genuine passion for people and hospitality.
• Strong organizational and communication skills.
• Confidence in handling sensitive matters with discretion.

Responsibilities

• Allocate rooms and manage occupancy across employee housing.
• Coordinate arrivals and departures of seasonal associates.
• Partner with the Talent & Culture Manager to ensure smooth onboarding.

Skills

Strong organizational skills

Effective communication skills

Passion for people and hospitality

Education

Experience in HR, accommodation management, or hospitality operations

Tools

Canva

Social Media

Job description

We are currently seeking a supportive, welcoming and warm individual to assist our Talent & Culture Manager create a seamless onboarding and living experience for our seasonal associates. This is a unique opportunity to play a pivotal role in shaping the employee experience—from the moment they arrive to the day they depart.

What You’ll Be Responsible For

Staff Accommodation & Arrival Coordination

• Allocate rooms and manage occupancy across employee housing

• Coordinate arrivals and departures of seasonal associates

• Draft and manage accommodation agreements

• Conduct welcome tours, inductions, and health & safety checks

• Be the go-to contact for employee house queries and wellbeing

• Carry out regular inspections

• Reinforce house rules and support a respectful living environment

• Coordinate with Cleaners & Maintenance as required

HR Support & Onboarding

• Partner with the Talent & Culture Manager to ensure smooth onboarding

• Prepare and distribute welcome packs

• Assist with engagement initiatives that recognize and celebrate our team

What You’ll Bring

• A genuine passion for people and hospitality

• Strong organizational and communication skills

• Confidence in handling sensitive matters with discretion and warmth

• Experience in HR, accommodation management, or hospitality operations (preferred)

• A proactive mindset and ability to work independently

• Creative ideas that you can make come to life using Canva and Social Media

Why Join Us?

• Be part of a close-knit, values-driven team

• Help shape a positive and memorable experience for our seasonal staff

• Work in a stunning location

• We offer competitive wages, daily travel allowance, delicious staff meals and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners

You must have access to your own reliable transport and a valid working visa to apply.

If you wish to apply for this role and have the attributes above, we’d love to hear from you