EMEIA Quality Manager

TN United Kingdom; Dunedin; On-site; GBP 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a proactive Quality Manager to lead quality assurance programs. This pivotal role involves ensuring compliance with ISO standards, managing audits, and driving continuous improvement. You'll collaborate across teams to enhance quality and sustainability initiatives while fostering a culture of excellence. If you're a detail-oriented leader with a passion for quality management and data analysis, this is a fantastic opportunity to make a significant impact in a dynamic environment.

Benefits

25 Days Annual Leave

Matched Pension up to 5%

Health Cash Plan (£600/year)

Access to 24-hour Doctor Service

Income Protection Insurance

Cycle to Work Scheme

Enhanced Maternity/Paternity Pay

Corporate Wellness Events

Charity Events

Additional Annual Leave Options

Qualifications

• 5+ years in Quality Management with ISO standards experience.
• Strong in data analysis and team leadership.

Responsibilities

• Lead internal/external audits and manage CAPA processes.
• Drive quality objectives and sustainability initiatives.

Skills

Leadership Skills

Data Analysis

Communication Skills

ISO 9001 Knowledge

Root Cause Analysis

Education

University Degree

ISO Auditor Training

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

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EMEIA Quality Manager

Are you a hands-on, proactive leader with a passion for quality?

We are looking for a dynamic Quality Manager to join our team and take charge of our quality assurance programs.

This role is pivotal in ensuring our compliance with ISO 9001 and ISO 14001 standards, while also supporting ISO 45001.

You'll be deeply involved in every aspect of quality management, from internal audits to supplier management, to foster a culture of quality.

As a Quality Manager, strong leadership skills are critical for managing your team and collaborating with cross-functional teams (engineering, procurement, sales, manufacturing) to drive improvements and maintain our standards.

We are seeking a dynamic individual who is influential and detail-oriented, with proficiency in data analysis to identify trends and opportunities.

Please note this is an on-site role based at our office in St Leonards, East Sussex.

Key Job Elements

1. Audit Program: Lead and manage internal/external audit programs to ensure compliance with ISO standards and identify areas for improvement.
2. Corrective and Preventive Actions (CAPA): Oversee the CAPA process to address non-conformities and implement effective solutions.
3. Data Analysis: Perform data analysis to identify trends and work with cross-functional teams to address opportunities.
4. Continual Improvement: Drive initiatives to foster a culture of excellence and innovation.
5. Returns Management: Manage the returns process, ensuring customer satisfaction and prompt resolution of quality issues.
6. Quality Objectives, Reporting, & Training: Monitor and improve quality and sustainability objectives; prepare and present reports during management reviews; educate teams on quality assurance, ISO standards, and lean management.
7. Sustainability: Lead the sustainability committee and drive sustainability initiatives in EMEIA.
8. Supplier Management: Collaborate with supply chain and product management to qualify suppliers, ensure standards, and drive improvements.
9. Facilities Management: Oversee facilities to ensure operational efficiency and safety.

Qualifications

• University degree or equivalent experience.
• At least 5 years of experience in Quality Management or related field.
• In-depth knowledge of ISO 9001; internal and lead auditor training.
• Knowledge of root cause analysis techniques.
• Good communication skills and highly organized.
• Proficient in Microsoft PowerPoint, Word, and Excel.
• Preferred: CQM/OE, CQA, CQE certifications; experience with ISO 14001 and ISO 45001; lean certification; knowledge of leak detection, inspection techniques, and facilities management.

Benefits

• Competitive salary
• 25 days annual leave + bank holidays
• Matched pension up to 5%
• Health Cash Plan (£600/year)
• Access to a 24-hour doctor service
• Income protection insurance
• Cycle to work scheme
• Enhanced maternity/paternity pay
• Corporate, wellness, and charity events
• Additional annual leave options

Please note we have a PSL in place and are unable to accept speculative CVs from recruitment agencies.

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