Student Experience Coordinator (Dunedin, New Zealand)

The Institute for Study Abroad; Dunedin; On-site; Part time

Job summary

The Institute for Study Abroad is seeking a Student Experience Coordinator in Dunedin. This part-time role involves supporting undergraduate students' academic and personal growth through organizing activities and providing well-being support. The ideal candidate will have experience in education or hospitality and a commitment to inclusive excellence.

Benefits

Flexible Work Arrangements

Work/Life Balance

Qualifications

• 1-2 years of work experience in relevant fields.
• Experience supporting diverse student backgrounds.

Responsibilities

• Organising excursions and activities for students.
• Conducting advising and monitoring student well-being.
• Supporting academic management and emergency response.

Skills

Time Management

Attention to Detail

Flexibility

Intercultural Agility

Education

Undergraduate Degree

Job description

Student Experience Coordinator

Position Details

1. Full Time / Part time: Part Time (40% of full time); approximately 16 hours as a minimum per week.
2. Regular / Temporary: Fixed term of 6 months, with the possibility to extend to permanent.
3. Salary: $27 per hour
4. Benefits: Enjoy flexible work arrangements and an appreciation for work/life balance.
5. Location: Dunedin, New Zealand
6. Reports to: New Zealand Director

Position Overview

• Are you a life-long learner, curious about the world around you?
• Are you looking for meaningful, part-time work with flexible hours?
• Do you enjoy being a part of a student’s journey of personal, academic and intercultural growth?

If so, we would love to welcome you to our global community!

We are looking for an individual to support IFSA’s program in Dunedin. This position provides academic, cultural and wellbeing support for undergraduate students; organises co-curricular activities and contributes to the overall operations.

In this position, you will work independently, but will have support from the Director & the Senior Student Experience Coordinator (based in Christchurch). You will work with colleagues from our sites in Australia and the Asia Pacific, the Global Health, Safety & Wellness, Academic Programs and Student Engagement Teams. You will work from home and then meet students on campus or at activities/excursions. Hours are flexible and the workload can be broken up over multiple days in consultation with the Director. You will be required to hold some events on weekends.

IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 17 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.

Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.

Learn more about IFSA at https://www.ifsa-butler.org/

Responsibilities

• Organising and coordinating excursions, co-curricular activities and orientations for our University of Otago students.
• Conducting appreciative advising with students, including learning plan consultations, and regularly meet with students to assess their experiences and help resolve problems.
• Monitoring student's integration and well-being through regular communication and campus visits.
• Completing isolation and welfare checks as required.
• Supporting the planning and delivery of custom programs.
• Supporting academic management of programs, including the course registration process, appreciative advising, and student learning plan consultations.
• Helping to cultivate and model practices and behaviours that reflect IFSA’s commitments of inclusive excellence, intercultural agility, individualized learning and enduring impact.
• Contributing to emergency response and student incident management based on established protocol.
• Additional opportunities may include contributing to other IFSA site operations via remote work and collaborating with other departments such as Student Engagement for pre-travel advising.

Requirements, Work Experience and Education

• One to two years of work experience; industries include study abroad, higher education, hospitality, tourism, non-profit.
• Enthusiasm for IFSA’s mission, vision and commitments.
• Strong time management and planning skills, with the ability to work independently.
• Attention to detail in managing program and administrative data.
• Experience supporting students from diverse backgrounds including students of color, students with disabilities, first-generation college students, and LGBTQIA+ students.
• Flexibility and adaptability in changing situations.
• Ability to respond calmly and professionally to emergencies.
• Knowledge of university systems and student life in New Zealand.
• Undergraduate degree preferred, but not required.
• Legal right to work in New Zealand.

Physical and Work Environment

• Working on a computer, making phone/video calls.
• Responding promptly to emergencies.
• Travel within the city and for excursions, outdoors in various weather conditions.
• Occasional travel around New Zealand for orientation.
• Physical activities such as arranging chairs/tables and participating in student activities.
• Availability for meetings outside regular hours due to global operations.

To Apply

Please submit your cover letter and CV via IFSA’s career page. Include a compelling “Why” statement explaining your suitability for the role, referencing the job responsibilities and organizational commitments.

Applications will be reviewed immediately; the position remains open until filled.

IFSA is an equal opportunity employer, welcoming applicants regardless of gender, ethnicity, age, religion, sexuality, veteran status, or disability.