eCommerce Manager

Chartered Institute of Procurement and Supply (CIPS); New Zealand; On-site; NZD 90,000 - 120,000; Full time

Job summary

A leading global insurance firm is seeking an Ecommerce Manager to execute digital sales strategies, oversee online sales initiatives, and leverage AI for enhanced customer insights. Candidates should have strong expertise in digital marketing, data analytics, and 5+ years of experience in a similar environment. The role offers opportunities for personal and professional development in a supportive work culture.

Benefits

Professional development courses

Work Well programs for health and wellbeing

Flexible work-life balance options

Qualifications

• 5+ years of experience in digital sales, preferably in insurance or fintech.
• Strong market knowledge of the insurance/assistance sector.
• Excellent command of English, French, and German preferred.
• Proven track record in digital transformation and scaling digital channels using AI technologies.

Responsibilities

• Analyze profit and loss statements for strategic planning.
• Manage marketing budgets and define campaign goals.
• Collaborate on website advancements and manage digital sales channels.
• Ensure seamless product launches tailored to local customer needs.
• Define KPIs and monitor ecommerce performance.

Skills

Digital marketing strategies

Data analytics

E-commerce platform management

Leadership

Negotiation skills

Education

Master's Degree in Business, Marketing, Sales, or related field

Tools

Machine Learning (ML)

Natural Language Processing (NLP)

Job description

Overview

The Ecommerce Manager is integral to executing digital sales strategies within a specific geographic area, aligning with Allianz Partners' 2030 strategy plan, Elevate, to achieve 1 billion euros in Direct Sales. Reporting to the Regional Head of Digital Sales, this role involves overseeing online sales and marketing efforts, translating global strategies into local initiatives, managing budgets, enhancing customer experience, and rolling out key digital sales initiatives. The role leverages Artificial Intelligence (AI) to enhance customer insights, personalize marketing strategies, and automate processes.

Key Responsibilities

1. P&L Management: Analyze profit and loss statements, collaborate across teams to enhance revenue, identify cost-reduction opportunities, and leverage financial insights, including AI-driven data analytics, for strategic planning.
2. Digital Marketing Planning: Manage marketing budgets, define campaign goals, partner with media agencies, and publish content to support organic search and regulatory requirements. Utilize Machine Learning (ML) to optimize marketing campaigns and improve customer segmentation.
3. Multi-Channel Digital Sales Growth: Collaborate on website advancements, manage digital sales channels, and explore new sales opportunities within the region. Implement AI-driven solutions to enhance customer experience and engagement.
4. Market Product Launch & Competitive Analysis: Adapt regional launch strategies, ensure seamless product launches, and tailor offerings to local customer needs. Use Natural Language Processing (NLP) to improve content marketing strategies and customer interaction.
5. Performance Management & Data-Driven Insights: Define KPIs, monitor ecommerce performance, leverage data analytics and visualization tools to present insights to stakeholders, and conduct deep dive reviews.

Challenges

• Broad understanding of functions like finance, marketing, and product management.
• Adapting global strategies to local campaigns with limited resources.
• Navigating market variability and adapting to consumer behavior trends using predictive analytics.
• Efficient resource allocation within regional constraints.

What you bring

• Expertise in digital marketing strategies, data analytics, and e-commerce platform management.
• Strong market knowledge of the insurance/assistance sector.
• Excellent command of English and additional languages (French and German preferred).
• 5+ years of experience in digital sales, preferably in insurance or fintech.
• Proven track record in digital transformation and scaling digital channels using AI technologies.
• Experience managing global sales teams and developing digital strategies.
• Strong leadership, communication, and negotiation skills.
• Master\'s Degree in Business, Marketing, Sales, or related field.
• Experience in regulated industries with digital product offerings preferred

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

81315 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Great to have you on board. Let's care for tomorrow.