Scheduler Administration Support

ABI Rehabilitation New Zealand; Auckland; On-site; NZD 55,000 - 70,000; Full time

Job summary

ABI Rehabilitation New Zealand is seeking a Scheduler/Administrator for their Community Rehabilitation team in Auckland. This full-time role involves managing appointment scheduling, supporting clinicians, and ensuring smooth day-to-day operations. Ideal candidates will have strong communication skills and a proactive attitude, contributing to impactful healthcare services.

Qualifications

• 2 years+ experience in an administration role within a team environment or health/disability role.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Applications.

Responsibilities

• Coordinating calendars, appointments, clinics, and meetings.
• Managing scheduling conflicts and communicating changes.
• Providing administrative support to the admin team and managers.

Skills

Communication

Organizational Skills

Time Management

Attention to Detail

Proactivity

Education

2 years+ experience in administration

Tools

Microsoft Applications

Job description

3 days ago Be among the first 25 applicants

Position description Apply now

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Scheduler / Administration Support – Community Services

(Full-Time) Auckland Location – Botany Office

We are seeking a highly organised, detail-oriented, and proactive Scheduler/Administrator to support our dynamic Community Rehabilitation team. This full-time position plays a key role in managing appointment scheduling, supporting clinicians, workflow efficiency, and keeping day-to-day operations running smoothly. If you’re an experienced administrator with exceptional communication and coordination skills, this is your opportunity to make a meaningful impact in healthcare.

Who are we?

ABI Rehabilitation is a leading service provider for clients with mild, moderate and severe acquired brain injuries in Auckland, Northland, and Wellington. Our Community Service provides community-based rehabilitation across the Auckland Region. We have a mix of allied health professionals, psychologists and medical professionals that work across our paediatric, adult and Māori health teams.

About The Role

This full-time position, based at our Botany office, provides administrative and scheduling support for our Community Services teams across Auckland, Northland, and Wellington. You'll work closely with clinicians and management to keep our services running smoothly, ensuring the best outcomes for clients and whānau.

Key Responsibilities Of The Role Include

• Coordinating calendars, appointments, clinics, and meetings for internal and external stakeholders
• Managing scheduling conflicts and communicating changes clearly and promptly.
• Answer and direct phone calls and emails in a professional manner.
• Providing administrative support admin team and Service and Operations Managers
• Organising and managing bookings for a variety of health professionals
• Supporting the day-to-day running of the office i.e., reception duties, purchasing resources and supplies
• Clinician support and administration e.g., coordination support for clinicians to ensure all required information for clinics and clients are available, loading information onto our clinical management system, formatting documents
• Quality Assurance administrative duties i.e., execution of internal audits, health and safety liaison
• Liaising with internal and external stakeholders i.e., other ABI services e.g., residential, intensive and inpatient; external include ACC, MoH, GP practices etc.
  
  

To Be Successful

• 2 years+ experience in an administration role within a team environment or health/disability role
• Experience of ACC processes and/ or health sector experience is desirable
• Excellent communication skills, both verbal and written communication, with the ability to deliver a high level of customer service and support to the business
• Proficient in Microsoft Applications i.e. MS Word, MS Excel, MS Outlook, etc.
• Flexibility to adapt to change and support other admin teams as required
• Strong time management and organisational skills including multi-tasking with the ability to prioritise tasks
• High attention to detail
• Proactive nature and can-do attitude including taking initiative and helping across the team
• Ability to work with and demonstrate empathy to Clients and their whānau
  
  

Are you interested, have the desired skillset and looking for a new challenge? ABI wants to hear from you!

To apply, please click “APPLY NOW” and submit your application.

If you want more information about this opportunity, please contact Tarun Sharma – Business Operations Manager, Community Services via email to [e-mail]

Position description Apply now

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Medical Practices

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