Telephone Account Manager

Mitre 10 (New Zealand) Limited; Wellington; On-site; NZD 50,000 - 80,000; Full time

Job summary

Join a dynamic and growing company in Wellington as a sales professional! This permanent full-time role offers the chance to thrive in a target-driven environment, where you'll engage with customers over the phone, driving revenue and building lasting relationships. With a focus on integrity and exceptional service, you'll be an integral part of the Trade Team, ensuring customer needs are met daily. If you're business-savvy and ready to take on new challenges, this opportunity is perfect for you!

Qualifications

• High integrity and accountability with a superb telephone manner.
• Proven success in telesales or account management roles.

Responsibilities

• Drive revenue from existing customer base and re-establish old relationships.
• Deliver proactive telephone account management to clients.

Skills

Telesales

Account Management

Communication Skills

Time Management

Negotiation Skills

Problem-Solving Skills

Customer Service

Attention to Detail

Administration Skills

Building Industry Knowledge

Job description

Our new trade distribution center in Lower Hutt is part of a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to our customers. This is your chance to grow your career within the Nees Hardware and Building Supply company.

This role is outbound phone-based, so we're looking for an experienced sales professional who loves dealing with people over the telephone. You will drive revenue from an existing customer base, re-establish relationships with old customers, and identify opportunities for growth from new customers. You need to be business-savvy to find the right solutions for our customers, ensuring their needs and expectations are met daily. Hitting the ground running will come naturally to you as you relish the opportunity to put your skills to the test and become an integral member of our Trade Team.

This is a permanent full-time position, Monday - Friday, 7.30 am - 4.00 pm.

We are looking for someone with:

• A high level of integrity and accountability
• A superb telephone manner
• Well-developed time management skills
• Excellent communication skills, both written and oral
• Proven success in telesales or account management sales roles
• Proven customer service experience and a desire to provide exceptional service daily
• Great attention to detail and accuracy
• Good negotiation and problem-solving skills
• Strong administration and computer skills, with the ability to learn new systems quickly
• The desire to work within a target-driven environment
• The ability to generate business at all levels and build lasting customer relationships
• Sound building industry knowledge is advantageous but not essential

The successful applicant will deliver proactive telephone account management to clients. If this sounds appealing and you believe you can meet these requirements, please forward a CV and cover letter via this website. Applications are reviewed as received, so apply early. The advertising period may end early if the role is filled sooner.

Mitre 10 MEGA Petone is a drug/alcohol-free organization. Successful applicants will be required to undergo pre-employment drug/alcohol testing.