Trade Sales Support - West Auckland

Anzor Australia; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

Join a leading supplier of stainless steel fasteners in New Zealand as a Sales Support team member. You will manage customer inquiries, support sales, and ensure smooth order processing. This role is ideal for enthusiastic communicators who thrive in a team environment, offering competitive wages and career growth opportunities.

Benefits

Competitive benchmarked wages

Discretionary bonuses

Regular hours, Monday to Friday

Career pathways and in-house training programs

Wellbeing and mental health support

Qualifications

• 2-3 years experience in a similar role is ideal but not essential.

Responsibilities

• Handle inbound sales inquiries via phone, email, and online channels.
• Provide account manager support and enter customer orders.

Skills

Communication

Interpersonal Skills

Problem Solving

Tools

Computer Skills

Job description

Company Description

Anzor is the leading supplier of stainless steel fasteners in New Zealand, offering the widest range and largest stock of stainless fasteners and fittings in the country. As a 100% Kiwi-owned and operated company, Anzor has been providing top-quality products and exceptional customer service for over three decades.

Job Description

Support our sales team, manage customer inquiries, and ensure smooth order processing. We are seeking an enthusiastic and persuasive communicator who excels at phone-based interactions to join our friendly West Auckland team.

What will you do?

1. Handle inbound sales inquiries via phone, email, and online channels, converting them into sales opportunities.
2. Grow sales through upselling products, sharing promotions, and encouraging repeat business.
3. Provide account manager support.
4. Enter customer orders and draw up quotes for customers and account managers.
5. Purchase goods to complete orders when required.

Skills And Experience

1. A great attitude and someone who loves working as part of a team.
2. A confident communicator with excellent interpersonal skills.
3. 2-3 years experience in a similar role is ideal but not essential.
4. Strong computer skills and a knack for problem-solving.
5. Previous exposure to tradies and their industries would be ideal.

As a valued team member, we can offer you:

1. Competitive benchmarked wages plus discretionary bonuses.
2. Regular hours, Monday to Friday.
3. Career pathways and in-house training programs.
4. Internal transfer opportunities.
5. A fun and supportive team.
6. Wellbeing and mental health support through our EAP program.

A Little Bit About Us

• Anzor is New Zealand’s leading supplier of stainless steel fasteners.
• We are a successful business built on hard work and excellent products with a reputation for quality and reliability.
• We have 12 branches across the country.
• We genuinely care about our people.
• We reward hard work and acknowledge your wins!
• Must be eligible to work in NZ.