Retail Assistant

Skyline Enterprises; Rotorua; On-site; NZD 45,000 - 55,000; Full time

Job summary

Skyline Enterprises is seeking a Customer Service Representative in Rotorua, Bay of Plenty. The role involves maximizing guest satisfaction and requires excellent communication skills. Join a fun and diverse team with opportunities for growth and a great work-life balance.

Benefits

Free gondola and luge rides for family and friends

Free staff lunches

Discounted meals

Great work-life balance

Opportunities to grow and cross-train

Qualifications

• Excellent communication skills required.
• Must have a can-do attitude.
• Ability to work unsupervised is essential.

Responsibilities

• Maximizing guest satisfaction in retail environment.
• Delivering fun memories through stores.
• Flexible working hours including weekends and holidays.

Skills

Communication

Can-do attitude

Ability to work unsupervised

Job description

Job Title: Customer Service Representative

Position Details:

• Type: Full Time
• Application Closes: 14 Jun 2025
• Location: Bay of Plenty - Rotorua

As a Retail Assistant, you’ll be responsible for maximizing guest satisfaction and helping us deliver fun memories through our iNZpired and Jelly Belly stores. We’re seeking energetic and motivated team players who are flexible with working hours, as this role involves rostered shifts mainly over weekends, school holidays, and public holidays.

The Perfect Candidate Will Bring

• Excellent communication skills
• A “can-do” attitude
• An ability to work unsupervised

This Role Offers

• A fun, diverse working environment including free gondola and luge rides for family and friends
• Free staff lunches, discounted meals, and a great work-life balance with no split shifts
• Opportunities to grow and cross-train across departments

Join Our Team

No two days are ever the same at Skyline. We aim to share real fun with the world and make people smile. Our team values meaningful connections with customers, the community, and each other. We offer opportunities to learn new skills in a unique environment, leading to career pathways beyond industry norms. We work a little differently at Skyline, and we’re excited to show you how.

If this sounds like you, apply now and let’s get up to some fun!

• Please only apply if you have the right to legally work in New Zealand.
• Safety is a high priority. All candidates must agree to comply with health and safety procedures, including random drug and alcohol testing.
• Download Job Description (Retail-Assistant.pdf)