Assistant Store Manager - Homebush DFO

SWAROVSKI; Masterton; On-site; NZD 50,000 - 65,000; Full time

Job summary

Join a leading global brand as an Assistant Store Manager. Lead a passionate team, provide exceptional customer service, and drive sales in a multicultural retail environment. Enjoy benefits like product discounts and development programs.

Benefits

Swarovski product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• 1-2 years’ experience in a multicultural retail environment.
• Experience in luxury, fashion, cosmetics, or lifestyle brands.

Responsibilities

• Strive for excellence in customer interactions.
• Support recruitment and motivate the team.

Skills

Leadership

Coaching

Digital Proficiency

Communication

Job description

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, lead and grow a team with passion and enthusiasm, and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About The Job

You are an advocate of our brand. In this role, and together with the team, you will:

• Strive for excellence and go beyond in every customer interaction
• Build a loyal portfolio of existing and new customers
• Act as a role model, leading by example with passion and enthusiasm
• Support recruitment, coach, and motivate the team to drive the business
• Support the implementation of the monthly service and sales plan, goals, and targets
• Facilitate the onboarding of new starters in-store

About You

You are an experienced Assistant Store Manager and have:

• 1-2 years’ experience working in a multicultural retail environment
• Experience in luxury, fashion, cosmetics, or lifestyle brands
• Leadership and coaching skills
• Digital proficiency, learning agility, and a growth mindset
• A winning personality to easily establish trustful relationships

What We Offer

You can expect a range of benefits, including:

• Swarovski product discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sale in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today, this legacy is rooted in sustainability measures across the value chain, emphasizing circular innovation, championing diversity, inclusion, and self-expression, and supporting charitable work through the Swarovski Foundation, which promotes positive environmental and social impacts.

Swarovski is an equal opportunity employer. We celebrate individuality and pride ourselves on creating a workplace where everyone feels involved, respected, valued, connected, and heard. Employment decisions are based on merit, competence, performance, and business needs, without discrimination based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or other protected statuses.