Store Manager

Michael Hill; Canterbury; On-site; NZD 60,000 - 80,000; Full time

Job summary

Join a leading jewellery brand as a Store Manager at Michael Hill Riccarton. This role offers a unique opportunity to lead a passionate team, drive sales, and create memorable customer experiences. With comprehensive training and performance incentives, you’ll thrive in a dynamic environment dedicated to excellence and sustainability.

Benefits

Incentive Rewards

Team Discounts

Training Program

Qualifications

• Proven experience in managing a retail store.
• Passionate about creating memorable customer experiences.
• KPI-driven with a focus on achieving sales targets.

Responsibilities

• Lead the store team to drive performance and operational success.
• Connect with customers to help them find the perfect piece.
• Maintain store presentation and create eye-catching displays.

Skills

Leadership

Sales

Customer Service

Teamwork

Creativity

Job description

Step Into the Spotlight – Store Manager at Michael Hill Riccarton!

Are you a dynamic, results-driven leader ready to take the reins at one of the most iconic Michael Hill stores in the world?

Michael Hill Riccarton – our South Island flagship and one of our Top 50 stores globally – is searching for a passionate, high-calibre Store Manager to lead our exceptional team to even greater heights.

This is more than just a job – it’s your opportunity to shine in a high-profile leadership role, drive strategic success, and be part of a brand that celebrates excellence

About Michael Hill: Since 1979, Michael Hill has been a symbol of timeless style and exceptional craftsmanship, with stores spanning Australia, New Zealand, and Canada. Certified by the Responsible Jewellery Council, we are dedicated to celebrating life’s meaningful moments, fostering an inclusive workplace, and supporting sustainability.

What’s In It For You?

Training That Sets You Up for Success: Start with our 12-week ‘Stepping Stones’ program – full of hands-on, in-depth training to immerse you in product knowledge and the art of exceptional customer service.

Incentive Rewards: Earn more with our monthly performance-based incentives, rewarding your hard work and achievements with extra rewards on top of your hourly rate.

Celebration of Success: Be part of a team that celebrates both individual and team milestones – from region awards to store events, we make success a shared experience.

Team Discounts: Sparkle with exclusive team member pricing on our stunning range of jewellery – because you deserve to shine too!

What We’re Looking For:

Experienced Store Leader: You have proven experience in managing a retail store, leading a team, and driving performance. You’re confident in making operational decisions, mentoring staff and ensuring the store runs smoothly and successfully.

A Passionate Sales Professional: You’re not just selling jewellery, you’re creating moments! You’ll connect with customers, help them find the perfect piece, and deliver a memorable, premium in-store experience.

KPI-Driven and Customer-Focused: You love the challenge of a sales target and consistently hitting KPIs. You’re excited about achieving both your personal and team goals in a customer-centric environment.

A Creative Spirit: From maintaining the store’s dazzling presentation to creating eye-catching displays, you’ll ensure our store always shines.

A Willingness to Learn and Grow: You’re eager to learn from experienced leaders and work alongside a supportive team to reach new heights in your career.

Flexible and Available: We need someone who is flexible and enthusiastic about taking on new challenges.

Join a Brand with Purpose: At Michael Hill, we are deeply committed to sustainability and corporate responsibility. By joining us, you’ll be part of a company that’s making meaningful strides towards a better future for our product, our planet, and our people.

If you're ready to bring your passion, energy, and talent to a brand that’s as committed to your growth as you are to ours, apply now!

We can’t wait to hear from you!