E-commerce Specialist

Les Mills; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Job summary

Join a global fitness brand as an E-commerce Specialist, where you'll optimize online shopping experiences in a fun, collaborative environment. This role offers the chance to drive real results through hands-on projects, working closely with cross-functional teams. With a focus on data-driven insights and performance, you'll help enhance conversion rates and ensure seamless operations. Enjoy a flexible hybrid work environment, free gym membership, and a commitment to diversity and inclusion. If you're passionate about e-commerce and want to make a difference, this is the perfect opportunity for you.

Benefits

Free gym membership and LM+ subscription

Health insurance discounts

Friday social drinks

Monthly company events

Global mobility opportunities

Dog-friendly office environment

Volunteer days

Free fresh fruits and snacks

Qualifications

• Experience in coordinating and executing testing roadmaps across ecommerce channels.
• Strong understanding of customer journey best practices.

Responsibilities

• Drive onsite execution and optimize the shopping experience.
• Collaborate with UX, content, and development teams.

Skills

E-commerce fundamentals

Data-driven decision-making

Campaign management

Analytical skills

Collaboration with cross-functional teams

Tools

Adobe Commerce

Google Analytics

CMS systems

Job description

E-COMMERCE SPECIALIST

12-month fixed-term contract

Join a global fitness brand with a powerful purpose and a workplace where passion, energy, and a bit of sweat go a long way. Grow your e-commerce career in a collaborative, data-driven, and genuinely fun team environment. Get hands-on with projects that drive real results—every click, open, and purchase counts.

The role:

We are seeking a proactive and detail-oriented Ecommerce Specialist to join our Equipment & E-commerce team at Les Mills International. In this hands-on, performance-focused role, you will be at the core of our global online stores—driving onsite execution, optimizing the end-to-end shopping experience, and ensuring that everything from product pages to promotions operates smoothly and effectively.

You will support the daily operations of our ecommerce platforms—building landing pages, coordinating product updates, managing onsite testing, and ensuring campaigns go live seamlessly. You will collaborate closely with UX, content, creative, and development teams (including external agencies) to create seamless, high-converting experiences that reflect our brand and meet our commercial objectives.

Reporting to the Ecommerce Manager, you will be part of a fast-paced, inclusive team that values energy, innovation, and a shared mission to create a fitter planet—one exceptional shopping experience at a time.

Skills and experience you'll need:

You are a digital enthusiast with a keen eye for detail, a passion for performance, and a knack for turning insights into action. Curious and collaborative, you excel at testing, optimizing, and executing tasks efficiently. You possess a strong understanding of ecommerce fundamentals and customer journey best practices, balancing creative thinking with data-driven decision-making across channels such as email, web, and social media.

Ideally, you will have experience in:

• Coordinating and executing testing roadmaps across ecommerce and marketing channels (email, on-site, social).
• Managing campaigns using tools like email platforms, CMS systems, and ecommerce technologies.
• Transforming performance data into actionable insights to enhance conversion rates.
• Working with ecommerce platforms and analytics tools such as Adobe Commerce, Google Analytics, etc.
• Monitoring competitor activities and industry trends to inform strategy.
• Collaborating confidently with cross-functional teams and stakeholders.
• Applying analytical skills to uncover insights and drive strategic actions.

About Les Mills:

At Les Mills, we excel at unlocking and amplifying the inner drive to achieve goals. Today, our programs are in 20,000 gyms across over 100 countries, complemented by our digital subscription service LES MILLS+ (akin to Netflix for workouts). Our mission is simple—creating a fitter planet.

You don’t need to be a fitness fanatic to thrive here, but integrating a workout into your routine can be part of your workday. If you’re looking to grow your professional career, Les Mills International could be the perfect place for you. Our mission remains to create a fitter planet.

Why you’ll love working here:

We operate a flexible, hybrid work environment combining in-office and remote work to promote work/life balance. Whether working from home, going to the gym, or managing family commitments, we want our employees to feel empowered and comfortable.

Our benefits include:

• Free gym membership and LM+ subscription
• Health insurance discounts
• Friday social drinks
• Monthly company events
• Global mobility opportunities
• Dog-friendly office environment
• Volunteer days
• Free fresh fruits and snacks

We are a Rainbow Tick certified organization committed to diversity, inclusion, and creating a flexible environment. We believe our people are key to achieving our growth and innovation goals. We encourage applicants from all backgrounds, even if you don’t meet every requirement, as we value support, equity, and respect. Diversity strengthens our team and our mission to create a fitter planet.