Duty Station Manager

Auckland One Rail; Auckland; On-site; NZD 80,000 - 100,000; Full time

Job summary

A major rail operator in Auckland seeks a Duty Stations Manager to lead station operations ensuring customer service and safety. Responsibilities include managing contractor activities, overseeing critical safety systems, and coordinating emergency responses. Ideal candidates will have 5 years’ experience in similar roles and strong IT skills. Benefits include free train travel and discounts for family members.

Benefits

Free Train Travel

Travel Discount

NZ Railways Trust Membership

Qualifications

• 5 years’ experience in security systems and facility operations.
• Ability to meet medical and fitness requirements, including full colour vision and unaided hearing.
• Calm, adaptable, and detail-oriented with a strong commitment to safety and process.

Responsibilities

• Conduct station inspections and manage contractor inductions and permits.
• Operate and support systems including ICS, TVS, Vydsis, milestone, and Maximo.
• Act as Station Incident Controller during emergencies and degraded operations.

Skills

Security systems expertise

Strong IT capability

Excellent communication

Problem-solving skills

Stakeholder management

Job description

Overview

Are you ready to take the lead in managing station operations across Auckland’s passenger rail network? Auckland One Rail (AOR) is seeking a Duty Stations Manager to ensure the safe, efficient, and customer-focused operation of our station facilities.

As Duty Stations Manager, you’ll be responsible for the day-to-day functioning of all stations, including CRL stations, supporting station controllers, managing contractor activities, and overseeing critical systems such as CCTV, access control, and SCADA. You’ll play a key role in emergency response, incident management, and ensuring compliance with health, safety, and environmental standards.

Responsibilities

• Conduct station inspections and manage contractor inductions and permits.
• Operate and support systems including ICS, TVS, Vydsis, milestone, and Maximo.
• Administer Gallagher access control and CCTV systems.
• Act as Station Incident Controller during emergencies and degraded operations.
• Provide technical support and training to Station Controllers.
• Coordinate station closures and emergency responses.
• Maintain compliance with AOR and Auckland Transport policies.

Qualifications

• 5 years’ experience in security systems and facility operations.
• Strong IT capability and understanding of asset maintenance.
• Excellent communication, problem-solving, and stakeholder management skills.
• Ability to meet medical and fitness requirements, including full colour vision and unaided hearing.
• Calm, adaptable, and detail-oriented with a strong commitment to safety and process.

Benefits

• Free Train Travel: Enjoy complimentary train travel on Auckland passenger trains.
• Travel Discount: Nominate a person and up to 3 dependents for train travel discounts.
• NZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical perks.