Duty Manager - HOYTS Hibiscus

HOYTS; Auckland; Sur place; NZD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Discounted movie tickets

Food & beverage offers

Exclusive events

Résumé du poste

HOYTS in New Zealand (Auckland) invites a Duty Manager to join our fast-paced cinema operations. You’ll support the Location Manager, lead the crew on shift, and ensure guests enjoy a seamless experience from entry to seating and service.

Key qualities include leadership, a can-do attitude, strong teamwork and a passion for film. Enjoy a vibrant culture with perks like discounted tickets and staff events as part of the HOYTS family.

Qualifications

• Experience leading teams on shift in a fast-paced hospitality/retail environment.
• Strong guest service orientation with a positive, can-do attitude.
• Ability to motivate staff and maintain high standards of service.

Responsabilités

• Greeting and seating guests with a big smile.
• Processing tickets and serving food and beverages.
• Ensuring the site is clean and well-presented.
• Leading and motivating the team on shift.

Connaissances

Leadership

Customer Service

Teamwork

Communication

Description du poste

Let’s talk about HOYTS:

HOYTS is committed to creating the cinema of the future as one of Australia and New Zealand’s leading entertainment providers. People love working at HOYTS because it’s fun, fast-paced, and full of energy with an unbeatable culture.

As part of our team, you’ll get to:

• Be part of an innovative company at the forefront of entertainment
• Experience a fun, positive culture with pizza parties, discounted tickets, and treats
• Develop your skills in a flexible and supportive work environment

The Job:

HOYTS are recruiting Duty Managers who can live up to our FIERCE Values and incite passion in our Crew Members. As part of the Cinema Operations Department, you will make sure to leave a lasting impression on our guests. If you are enthusiastic about film and have passion for working with others, there couldn’t be a better role for YOU. Your mission, “if you choose to accept it”, is to assist the Location Manager with the management of day to day operations and lead the team on shift. You’ll help us bring the HOYTS brand to life. While no two days are the same, your duties will include:

• Greeting and seating guests with a big smile!
• Processing tickets and serving our delicious food & beverages.
• Ensuring the site is “spick and span”.
• Leading and motivating the team on shift

Who We’re Looking For

We are looking for someone who loves cinema as much as we do. At HOYTS, it’s all about positivity, strong work ethic, and creating memorable guest experiences.

We’re seeking dedicated, energetic, and professional individuals who have:

• The ability to go “to infinity and beyond” for our guests
• A FIERCE mindset: Focused, Innovative, Excellent, Resourceful, Caring, and Empowered
• A can-do attitude and the ability to work both independently and as part of a team
• Natural leadership ability and confidence in guiding others

Why HOYTS?

At HOYTS, we’re passionate about creating unforgettable experiences that bring people together and our Cinema Crew are the heart and soul of making that magic happen. Our cinemas are lively, welcoming, and genuinely fun places to work, where team members support one another and celebrate every success together.

The HOYTS Group is proud to be an equal opportunity employer. We celebrate diversity and welcome applications from people of all backgrounds. All hiring decisions are based on merit, qualifications, and business needs.

When you join HOYTS, you’ll benefit from:

• A vibrant, inclusive, and team-focused environment where your contributions truly matter
• Exciting perks like discounted movie tickets, tasty food and beverage offers, and exclusive events
• The chance to develop a broad, versatile skill set across entertainment, retail, and hospitality and beyond. Our industry is all-encompassing, offering a unique, hands-on experience that helps you grow in many directions
• Real opportunities to build new skills, gain valuable experience, and advance your career in a fast-paced, dynamic workplace

To note:

• Please note that candidates must have valid working rights in New Zealand to be considered