Domestic Technician

Travvia; Otago; On-site; NZD 30,000 - 60,000; Full time

Job summary

A leading campervan rental company in Queenstown is seeking a Domestic Technician to perform repairs and maintenance on returned vehicles. You'll ensure high presentation and safety standards while maintaining excellent customer experience. Ideal candidates should have a good understanding of car mechanics, excellent communication skills, and a valid NZ full driver’s licence. Enjoy a full-time role with opportunities for growth in a rewarding company culture.

Benefits

5 days free campervan hire each year

Discounts across other industry partners

Training and development opportunities

Qualifications

• Good general knowledge of car mechanics.
• Strong attention to detail and pride in workmanship.
• Excellent communication and customer service skills.

Responsibilities

• Perform minor domestic repairs and maintenance on returned vehicles.
• Ensure all work is completed to compliance and quality standards.
• Maintain accurate records of completed work.

Skills

General knowledge of car mechanics

Attention to detail

Communication skills

Customer service skills

Ability to work independently

Education

Valid NZ full driver’s licence

Job description

Domestic Technician - Queenstown

Travvia | Full-Time | Permanent Role

Be the reason our customers drive away smiling.

About Travvia

Travvia is home to two of New Zealand and Australia’s most loved and recognised motorhome and campervan brands – JUCY and Star RV. From spontaneous road trips to epic cross-country adventures, we’ve helped travellers explore New Zealand for over 20 years.

We’re not just about vehicles – we’re about experiences, and we’re proud of the team that makes them possible. Now, we’re on the lookout for a Domestic Technician to join our Christchurch Airport branch and help us keep our fleet clean, safe, and road-trip ready.

What You’ll Be Doing?

As a Domestic Technician, you\'ll be the first point of care for our motorhomes and campervans once they return from a customer journey. Your primary purpose will be to complete minor repairs and ensure vehicles meet Travvia’s high presentation and safety standards.

You\'ll play a vital role in maintaining the customer experience, ensuring our travellers begin and end their adventures with confidence and satisfaction.

Key Responsibilities

• Perform minor domestic repairs and maintenance on returned vehicles
• Ensure all work is completed to Travvia’s compliance and quality standards
• Maintain accurate records of completed work
• Assist with operational support across the branch
• Support mechanics where required
• Respond professionally to customer questions or concerns during drop-off
• Escalate unresolved issues or vehicle concerns to management
• Uphold a clean, safe, and well-organised work environment
• Comply with health and safety regulations at all times

What We’re Looking For?

• A good general knowledge of car mechanics
• A strong attention to detail and pride in workmanship
• Excellent communication and customer service skills
• A valid NZ full driver’s licence
• A proactive mindset and ability to work independently
• The ability to work rostered shifts, including weekends
• Team player with a can-do attitude
• Previous experience in tourism, automotive, or customer-facing roles is a bonus
• Comfortable using email and basic computer systems

Why Join Travvia?

• A full-time, permanent role
• Work with well-known brands like JUCY and Star RV
• Amazing company culture with a diverse, inclusive team
• Opportunities to grow your skills in tourism, automotive, and operations
• 5 days free campervan hire each year (terms and conditions apply)
• Discounts across other industry partners
• Training and development opportunities

Our Culture and Values

• Open hearts and open minds
• Without us we are nothing
• We live and breathe adventure
• Our own journey will never finish

We believe in teamwork, having fun, doing things the right way – and making every trip unforgettable for our customers.

Ready to Join Us?

If you’re ready to bring your skills to a company that values curiosity, adventure, and great service – we’d love to hear from you.