Digital Platforms Analyst

Anderson Lloyd; Dunedin; On-site; NZD 90,000 - 130,000; Full time

Job summary

Anderson Lloyd is seeking a Digital Platforms Analyst in Dunedin to connect business needs with digital solutions. You will engage stakeholders, map processes, design scalable improvements and support platform enhancements.

Ideal candidates have 4–5 years in business analysis, strong requirements gathering skills, and experience with automation, system integration and change management. This role is based in Dunedin with flexibility for other NZ locations.

Qualifications

• Around four to five years of experience in business analysis, process improvement or a related field.
• Experience gathering requirements, scoping, mapping processes and facilitating stakeholder workshops.
• Strong understanding of business systems, platform and workflow optimisation.
• Experience supporting platform enhancements, testing and organisational change.
• Exposure to automation, system integrations and AI-enabled solutions.
• A relevant qualification or equivalent practical experience.
• Confident working with both technical and non-technical stakeholders.

Responsibilities

• Engage with stakeholders to identify business needs and improvement opportunities.
• Translate requirements into practical, scalable solutions.
• Map and design processes to reduce duplication, bottlenecks and manual effort.
• Support the configuration, enhancement and optimisation of digital platforms.
• Identify opportunities for workflow automation, system integration and responsible AI use.
• Coordinate testing and support the implementation and adoption of new solutions.
• Develop process maps, system documentation and user guidance.
• Work closely with the Solutions Engineer, Data & Insights Analyst and teams across the firm.

Skills

Business analysis

Process improvement

Requirements gathering

Platform optimisation

Automation & AI awareness

Stakeholder collaboration

Technical & non-technical stakeholders

Education

Relevant qualification

Job description

Careers

• Join us
• Summer Clerk recruitment
• Law Clerk recruitment
• Ngāti Kahungunu Internship Programme

Digital Platforms Analyst (Dunedin)

About us

Anderson Lloyd is a large New Zealand law firm founded more than 160 years ago. The firm now has 32 partners and over 160 staff. Anderson Lloyd's success is thanks to the quality of our people. It is our expertise and passion that delivers great results for our clients.Our values define us and we are looking to align with like-minded people to help lead the legal profession into a brighter, more sustainable future.

Anderson Lloyd is the first large law firm to earn Toitū net carbonzero accreditation and is a certified Living Wage Employer. We are also recognised by NZ Lawyer as a 5-Star Employer of Choice.

Anderson Lloyd is also a regular award winner at the New Zealand Law Awards.

We do everything in our power to develop, encourage and support our people. Within our offices in Tāmaki Makaurau Auckland, Ōtautahi Christchurch, Ōtepoti Dunedin and Tāhuna Queenstown, we take pride in our culture of high-quality work, flexibility, inclusivity and collaborative achievement.

About the role

As our Digital Platforms Analyst, you’ll connect business needs, process improvement opportunities and digital solutions.

You will:

• Engage with stakeholders to identify business needs and improvement opportunities.
• Translate requirements into practical, scalable solutions.
• Map and design processes to reduce duplication, bottlenecks and manual effort.
• Support the configuration, enhancement and optimisation of digital platforms.
• Identify opportunities for workflow automation, system integration and responsible AI use.
• Coordinate testing and support the implementation and adoption of new solutions.
• Develop process maps, system documentation and user guidance.
• Work closely with the Solutions Engineer, Data & Insights Analyst and teams across the firm.

This is a business-facing role for someone who enjoys understanding challenges, redesigning processes and helping teams adopt better ways of working.

You’ll be analytical, pragmatic and collaborative, with the curiosity to challenge existing approaches and the judgement to develop solutions that are practical and valuable.

This role offers the opportunity to work across the firm, partner with a wide range of stakeholders and deliver practical solutions that improve decision-making, service delivery and the experience of our people and clients.

This position reports to the Digital Platforms & Innovation Manager and is ideally based in Dunedin, although candidates based in our other office locations will also be considered.

What you’ll bring

• Around four to five years’ experience in business analysis, process improvement or a related field.
• Experience gathering requirements, scoping, mapping processes and facilitating stakeholder workshops.
• A strong understanding of business systems, platform and workflow optimisation.
• Experience supporting platform enhancements, testing and organisational change.
• Exposure to automation, system integrations and AI-enabled solutions.
• A relevant qualification or equivalent practical experience.
• Confidence working with both technical and non-technical stakeholders.

Why Anderson Lloyd

Anderson Lloyd is committed to providing equitable employment opportunities. We recognise that people from varying backgrounds bring valuable diversity through a range of worthwhile ideas and innovations to our working practices and business. Encouraging everyone at the firm to respect the individuality of their colleagues and to feel comfortable in making their own contribution is part of our values and critical to our business success.

We seek to provide equal opportunities to people from all backgrounds in recruitment and selection, terms and conditions of employment (including pay, promotion and training) and in our approach to every other aspect of employment.

For Christchurch and Auckland vacancies contact:

Sophie Dempster
[e-mail]
0277589240

For Dunedin and Queenstown vacancies contact:

Rachael Fahey
[e-mail]
0273049156