Desktop Support Analyst

HAYS; Wellington; On-site; NZD 78,000 - 92,000; Full time

Job summary

Join a leading government organization in Wellington as a Desktop Support Analyst on a 6-month fixed-term contract. You will be part of a busy IT support team, responsible for resolving IT issues and delivering high-quality customer service. Bring your technical skills in Windows, M365, and Autopilot to make a meaningful impact in the public sector.

Benefits

Flexible working arrangements

Vibrant and inclusive team culture

Networking opportunities

Contribution to meaningful public sector work

Qualifications

• Minimum 3 years of relevant IT support experience.
• Strong technical knowledge across Windows 10/11, M365, and Autopilot.
• Advanced skills in Intune and end-user hardware troubleshooting.

Responsibilities

• Provide day-to-day technical assistance across multiple government departments.
• Resolve complex IT issues and ensure smooth operation of desktop services.
• Deliver outstanding customer service.

Skills

IT support experience

Windows 10/11

M365

Intune

iOS support

SCCM

Azure AD

Exchange

video conferencing tools

Job description

Desktop Support Analyst, 6-month fixed term, Wellington CBD. Intune/Autopilot experience needed. Up to 92k.

Tō kamupene hou | Your new company
Join a well-established government organisation based in Wellington, known for its commitment to public service excellence and innovation. This agency plays a pivotal role in supporting multiple state sector entities through shared services, including IT, finance, and people management. You'll be part of a team that values collaboration, continuous improvement, and making a meaningful impact across the public sector.
Tō tūranga hou | Your new role
We are currently seeking an experienced Desktop Support Analyst for a 6-month fixed-term contract. This role sits within a busy IT support team, providing day-to-day technical assistance across multiple government departments. You’ll be responsible for resolving complex IT issues, delivering outstanding customer service, and ensuring smooth operation of desktop services.
Ngā uara me ngā pūkenga e angitu ai koe | What you'll need to succeed
To thrive in this role, you’ll bring:

• Minimum 3 years of relevant IT support experience
• Strong technical knowledge across Windows 10/11, M365, and Autopilot
• Advanced skills in Intune, iOS support, and end-user hardware troubleshooting
• Intermediate experience with SCCM, Azure AD, Exchange, and video conferencing tools
• Excellent communication skills and the ability to explain technical concepts clearly
• A proactive, problem-solving mindset with a passion for technology
• Ability to build strong relationships and work collaboratively within a team

Ngā hua ka whiwhi i a koe | What you'll get in return

• A competitive salary range of $78,000 – $92,000, based on experience
• Flexible working arrangements to support work-life balance
• A vibrant and inclusive team culture with regular social events and networking opportunities
• A chance to contribute to meaningful public sector work while growing your technical skills

Me aha koe ināianei | What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email me directly on [e-mail]
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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