Deli Service Lead — Lead Teams, Drive Sales, Delight Customers

Foodstuffs North Island; Upper Harbour; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Leadership development

Respectful work environment

Supportive team

Impactful role

Ongoing training

Job summary

New World Hobsonville is seeking a Service Deli Assistant Manager to support the Service Deli Manager and lead a high-performing team in a busy store. You will drive sales, ensure food safety standards, manage stock and waste, and deliver exceptional customer service while mentoring staff.

This full-time role offers leadership development, competitive remuneration, and the chance to make a real impact in a community-focused supermarket.

Qualifications

• Proven supermarket or retail management experience, preferably in Service Deli.
• Strong leadership to coach and develop team members.
• Excellent communication and relationship-building abilities.
• Solid understanding of food safety and compliance requirements.
• Effective planning, organisational, and problem-solving skills.
• Ability to work under pressure while maintaining accuracy.
• Commitment to delivering an exceptional customer experience.

Responsibilities

• Leading and developing a team across the department.
• Driving sales growth and achieving financial targets.
• Ensuring high standards of product quality, presentation, and availability.
• Managing stock control, ordering, wastage, and inventory levels.
• Maintaining compliance with food safety, health and safety, and company policies.
• Coaching and mentoring team members to achieve their full potential.
• Delivering exceptional customer service and resolving customer concerns professionally.
• Identifying opportunities to improve operational efficiency and profitability.

Skills

Retail management

Leadership

Communication

Food safety

Planning & organizing

Attention to detail

Customer experience

Job description

New World Hobsonville is seeking a Service Deli Assistant Manager to support the Service Deli Manager and lead a high-performing team in a busy store. You will drive sales, ensure food safety standards, manage stock and waste, and deliver exceptional customer service while mentoring staff.

This full-time role offers leadership development, competitive remuneration, and the chance to make a real impact in a community-focused supermarket.