Customer Service Retail Associate: Evenings & Weekend Shifts

Woolworths Ltd.; Dunedin; On-site; NZD 42,000 - 54,000; Full time

Benefits offered by this job

Team discounts across Woolworths Group

Sonder support

Global career possibilities

Job summary

Woolworths Supermarkets New Zealand in Dunedin is hiring for a customer-focused team member. You will provide personalised assistance to shoppers, resolve inquiries, stock products, and help keep the store clean and well-presented.

You’ll work as part of a busy team, ensuring safety protocols are followed and customer satisfaction remains a top priority. This role offers regular rostered hours and opportunities for growth within a nationwide retail network.

Qualifications

• Provide excellent customer service to enhance the overall shopping experience.
• Support daily store operations by assisting customer needs.
• Maintain strong store presentation to achieve high customer satisfaction.

Responsibilities

• Champion Customer Service & Engagement: Be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
• Drive Product Availability & Quality: Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
• Support Smooth Operations & Standards: Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organisation.
• Prioritise Safety & Compliance: Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.

Skills

Customer service

Interpersonal skills

Integrity

Detail-oriented

Teamwork

Job description

Woolworths Supermarkets New Zealand in Dunedin is hiring for a customer-focused team member. You will provide personalised assistance to shoppers, resolve inquiries, stock products, and help keep the store clean and well-presented.

You’ll work as part of a busy team, ensuring safety protocols are followed and customer satisfaction remains a top priority. This role offers regular rostered hours and opportunities for growth within a nationwide retail network.