Customer Service Representative - Noel Leeming, Dunedin City (Part-time)

JobSpace; Dunedin; On-site; NZD 29,000 - 41,000; Part time

Benefits offered by this job

Training & development

Career progression

Incentive earnings

Discount card

Job summary

Noel Leeming in Dunedin City is seeking a Customer Service Representative for a part-time role. You will engage with customers in-store, assist with product information, and handle enquiries related to hire purchase, sales, credit applications, and cash sales. Hours include Saturday 8:30am - 5:15pm.

This position emphasizes delivering memorable service, requires resilience on your feet, and includes ongoing training and development opportunities within The Warehouse Group.

Qualifications

• Some experience in retail, hospitality or a customer facing role.
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time.

Responsibilities

• Deal with all customer enquiries including hire purchase contracts, sales enquiries, credit applications and cash sales.
• Take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers' expectations.

Skills

Retail experience

Customer facing role

Physical stamina

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Customer Service Representative - Noel Leeming, Dunedin City (Part-time)

Customer Service Representative - Noel Leeming, Dunedin City (Part-time)

Part-time Contract Type: Permanent Compensation: up to NZD 25.32 - hourly

Company Description

At Noel Leeming we live and breathe a fast and innovative culture. We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group you are not just part of the Noel Leeming brand but part of the wider team across 4 major brands

Delivering the best in technology and appliances starts with service – and our Passionate Experts are key to our success. The end‑to‑end service we offer means customers can rely on us to ensure they walk out with the right product for them – through live demonstrations, the offering of support and advice, and delivering and installing purchases.

Job Description

Hours of work are:

• Saturday: 8:30am - 5:15pm

What you will be doing?

As a Customer Service Representative, you will play a crucial part in creating a memorable experience for our customers in store. Yes we offer awesome products but we know our customers purchase from us because we also offer them expert service. In this role, you will deal with all customer enquiries including hire purchase contracts, sales enquiries, credit applications and cash sales.

You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers' expectations.

Who we are looking for?

To succeed in this role, we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match. Keeping calm in all situations, no problem is too great.

Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.

Qualifications

Ideally you will have:

• Some experience in retail, hospitality or a customer facing role
• The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time

Additional Information

What can Noel Leeming offer you?

• Continuous training and development
• Career progression – a great stepping stone into sales or other internal opportunities
• Incentive earnings
• The Warehouse Group discount card (including The Warehouse, Torpedo 7, One Day deals)
• The list goes on...

There are many benefits that come with working for the largest retailer in New Zealand. Who knows where you could end up. Don't let this opportunity pass you by! We'd love to hear from you