Customer Service Representative

PGG Wrightson; Dunedin; On-site; NZD 50,000 - 65,000; Full time

Job summary

PGG Wrightson is seeking a Customer Service Representative for a fixed-term role in Dunedin. This position involves assisting customers through various queries, requiring strong communication skills and a positive attitude. The role offers a great entry point into the company with potential internal opportunities.

Qualifications

• Experience in a Customer Service or Administration environment.
• Excellent communication skills including strong grammar and punctuation.
• A positive 'can do' attitude.

Responsibilities

• First point of contact for customer queries via calls and emails.
• Provide accurate and professional assistance to customers.
• Collaborate with internal and external customers.

Skills

Customer Service

Communication

Flexibility

Collaboration

Self-development

Job description

Are you keen to start your next exciting opportunity? Here at PGG Wrightson we are looking for an a reliable, friendly, and sociable individual with a passion for customer service and administration to join our Customer Service team for a fixed term period.

Our Customer Service Team is based in Dunedin and currently operates between the hours of 8am to 5pm Monday to Friday. This role is for a fixed term period, covering our busy spring period until January 2026. The hours of work will be 40 per week - 8:30am to 5pm.

As a Customer Service Representative you will be the first point of contact for our customer queries through answering incoming calls and emails. You will have the responsibility for ensuring our customers are provided with accurate and professional assistance.

You will have

• Experience in a Customer Service or Administration environment- you like seeing customer queries through from start to end.
• A positive "can do" attitude with the ability to be flexible and take changes in your stride.
• Excellent communication skills including strong grammar, punctuation, and spelling skills for effective email correspondence.
• Excel at working in a collaborative environment, providing ideas and solutions to both internal and external customers.
• A commitment to learning and on-going self-development.

This role is a great opportunity to get your foot in the door within PGG Wrightson. Our Dunedin office offers internal opportunities for the right candidate within our data management, credit control and accounts payable teams.

PGG Wrightson is one of New Zealand's leading providers of products and services to the agricultural and horticultural sectors.

We are helping grow the country through our knowledge, service and expertise.

Apply today

• Reference #: 28554
• Posted on: 22 May 2025
• Closes on: 06 Jun 2025 23:59
• Location(s): Dunedin
• Job level(s): Entry, Experienced 1-3 years