Customer / Service Person

Hirepool; Invercargill City; On-site; NZD 45,000 - 60,000; Full time

Job summary

A prominent hiring company in Invercargill is seeking a Customer/Service Person to provide exceptional service and support to clients. You will assist in ensuring equipment is ready for hire while gaining valuable experience through ongoing training. A positive attitude and teamwork are essential. The role offers flexible hours and various benefits, making it a great opportunity for those looking to grow within a dynamic industry.

Benefits

Ongoing training & development opportunities

Free staff hire in DIY fleet

4% Employer Kiwisaver contribution

Qualifications

• Ideally a Full Driver Licence.
• Basic to intermediate computer skills.
• Ability to work on a rostered basis.

Responsibilities

• Help ensure equipment is fit for hire.
• Provide advice and support to customers.
• Service a wide variety of hire plant.

Skills

Customer service

Mechanical knowledge

Communication skills

Job description

See more about the role below, including the responsibilities and skills we are looking for.

Customer / Service Person

We have an opportunity for a Customer/Service Person to join our team in Invercargill. We are looking for someone who enjoys working with tools and machinery, will provide great service to our customers, and have a keen interest in developing their existing skills and experience into a career.

As a Customer/Service Person your role will be to help ensure our equipment is fit for hire and provide advice and support to customers over the phone and in-branch on what equipment is right for their project. As a market leader in the hire industry, we'll support your training and development on the job so prior industry experience is not a requirement. All we ask is that you have a positive, can-do attitude and be a team player who's happy to pitch in wherever required.

Key Benefits:

• Ongoing training & development opportunities (i.e. endorsements on forklifts, diggers, rollers & scissors lifts)
• Free staff hire in our DIY fleet
• 4% Employer Kiwisaver contribution (up to 6% based on length of service)

What you'll learn:

• How to answer phone queries and raise customer contracts
• How to offer advice on which tools and machinery are required for different jobs
• How to service a wide variety of hire plant
• How to work safely for you and for our customers

What you need:

• Ideally a Full Driver Licence (other Classes and Endorsements an advantage)
• Basic to intermediate computer skills
• Happy to work on a rostered basis (our branch is open 6 days)

Who we are:

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.