Customer Service & Key Accounts Representative

GrainCorp; Hamilton; Hybrid; NZD 60,000 - 80,000; Full time

Job summary

A national animal feed business is seeking a Customer Service & Key Accounts Representative in Hamilton, NZ. The role involves being the primary contact for customer inquiries, coordinating transport, and supporting sales operations. The ideal candidate should possess strong communication and relationship management skills. This position offers hybrid working arrangements and flexible leave options, including birthday leave.

Benefits

Hybrid work options

Flexible leave including birthday leave

Qualifications

• Experience in customer service or sales roles.
• Strong communication and relationship-building skills.
• Ability to coordinate logistics and deliveries.

Responsibilities

• Act as the first point of contact for commercial customer enquiries.
• Coordinate transport bookings for timely delivery.
• Support sales and operations with reporting and feed requests.
• Build strong relationships with customers and internal teams.

Skills

Customer relationship management

Communication skills

Transport coordination

Job description

Customer Service & Key Accounts Representative

Employment Type: Permanent (Full Time)

Business Area: Operations & Commercial

Location: Hamilton, Waikato, NZ

Role: Customer Services & Key Accounts Representative Location: Hamilton

GrainCorp Animal Nutrition is a national animal feed business, based in Hamilton NZ. GrainCorp Feeds offers a comprehensive range of high-quality dry and liquid dairy supplementary feeds suitable for a variety of feeding systems. GrainCorp feeds has a solution for every customer, with a focus on helping improve on-farm production, reproduction, performance, and profitability. GrainCorp Animal Nutrition utilise specialised tools to analyse diets and production limitations to identify individual farm opportunities to help achieve customer goals. We are local at heart with the backing of GrainCorp, one of Australasia's largest agribusinesses.

As the Customer & Key Accounts Representative, you will:

• Act as the first point of contact for commercial customer enquiries and contracts
• Coordinate transport bookings to ensure timely delivery
• Support sales and operations with customer reporting, contracts and feed requests
• Build strong relationships with customers, transport partners and internal teams

What we offer:

• Hybrid work and flexible leave options including birthday leave

Ready to apply? The next steps are easy! Simply submit your application and one of our team will reach out for a chat to discuss your background in more detail. We are looking forward to speaking to you!

Progressed candidates will be required to provide proof of working rights and suitable professional referees.