Customer Service and Jet Boat Driver / Huka Falls Jet

Te Rūnanga o Ngāi Tahu; Christchurch; On-site; NZD 50,000 - 70,000; Full time

Job summary

Join Huka Falls Jet, an iconic adventure tourism destination in Taupō. As part of a fun and dedicated team, you'll operate jet boats, engage visitors, and contribute to the mission of Ngāi Tahu Tourism while developing unique skills in a beautiful outdoor setting.

Benefits

Career Development

Diverse Role

Stunning Location

Qualifications

• Background in tourism, hospitality, or customer service ideal but not essential.
• Jet boat driving experience preferred or willingness to train.

Responsibilities

• Safely operate jet boats and deliver engaging, informative commentaries.
• Welcome and assist visitors with bookings and retail purchases.
• Maintain high standards of safety and cleanliness.

Skills

Communication

Teamwork

Safety Commitment

Job description

Taupō | Full-time, Permanent | Adventure Tourism | Ngāi Tahu Tourism

Turn Your Passion for People and Adventure into a Career!

Do you thrive on delivering unforgettable experiences? Love the outdoors and want a job that's as exciting as it is meaningful? Join Huka Falls Jet, one of Aotearoa's most iconic tourism experiences, and be part of a team that connects people to place, culture, and adrenaline.

Why You'll Love Working With Us

• Adventure Every Day - Drive high-powered jet boats through the stunning Waikato River and Huka Falls
• People-Focused Culture - Work in a whānau-style team that values manaakitanga (hospitality)
• Purpose-Driven - Be part of Ngāi Tahu Tourism's mission to grow and protect our tribal legacy
• Career Development - Gain unique skills in tourism, customer service, and cultural confidence
• Stunning Location - Based in beautiful Taupō, surrounded by nature and adventure
• Diverse Role - No two days are the same—switch between jet boat driving, customer service, retail, and photography
• Sustainability Commitment - Help us reach our goal of being carbon zero by 2040
  
  

What You'll Be Doing

• Safely operate jet boats and deliver engaging, informative commentaries
• Welcome and assist manuhiri (visitors) with bookings, retail purchases, and photo sales
• Maintain high standards of safety, cleanliness, and presentation
• Support sustainability and cultural initiatives
• Be a proud ambassador of Ngāi Tahu values and the Tiaki Promise
• Maintain the grounds to a high standard - including weed eating and ride on lawn mower work
  
  

What You'll Bring

• A background in tourism, hospitality, or customer service (ideal but not essential)
• A passion for people, storytelling, and the outdoors
• Strong communication and teamwork skills
• A commitment to safety and operational excellence
• Willingness to learn and grow—especially in cultural confidence and te reo Māori
• Jet boat driving experience or a desire to train and qualify
  
  

Ready to Make the Connection?

If you're looking for a role that's fun, fulfilling, and full of purpose, this is your chance. Join a team that's passionate about people, place, and creating unforgettable moments.

If you have any questions, please contact Simon Thew on 021 844 420.

Huka Falls Jet is a fun, unique and safe place to work and we'd like to keep it that way. Before starting with us, you'll go through a range of checks, including drug and alcohol testing. Health and safety is super important and this is part of how we keep you, our team and our customers safe.

Apply now and start your journey with Huka Falls Jet and Ngāi Tahu Tourism.