Customer Service Administrator

Habit Group; Wellington; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Work-life balance

Part-time with career progression

Team culture and social events

Well-being initiatives

Job summary

Habit Health in Wellington is seeking a Customer Service Administrator to be the friendly face at our physio clinics and to manage busy front-of-house administration across multiple clubs.

You will handle diary management, welcome members, promote Habit Health services, and liaise with ACC for claims and payments. The role is permanent part-time with clear career progression and a supportive team culture.

Qualifications

• Previous experience in a customer facing / admin role, preferably in healthcare or fitness.
• Sound skills using Microsoft Office.
• Excellent communication skills – you will be meeting new and varied people every day!

Responsibilities

• Welcome and engage with gym members to achieve their goals
• Provide front-of-house and diary management
• Promote Habit Health products and services including touring new clients and selling memberships
• Liaise with ACC to register claims and manage payments

Skills

Customer facing

Admin

Tools

Microsoft Office

Job description

Location: Wellington - CBD - Willis Street

Job Category: Administration and Office,Health, Medical & Pharmaceutical

Job Description

Our fitness centres across Wellington are seeking a Customer Service Administrator to be the face of Habit Health and manage the administration of our busy physio clinic and fitness centres. This is an excellent role if you are keen to start working in the Health & Fitness industry!

You will have the following shifts across 3 clubs, and these are not negotiable:

• Johnson Street: Tuesday 2:00pm –8:30 pm
• Evans Bay: Saturday8:00am –12:00 pm

Main responsibilities:

• Welcome and engage with gym members to achieve their goals
• Provide front-of-house and diary management
• Promote Habit Health products and services including touring new clients andselling memberships
• Liaise with ACC to register claims and manage payments

The benefits of working with us:

• All efforts made to provide you with the work / life balance that suits your needs
• Permanent part time role with career progression pathways
• Great team culture with regular social events, weekly treats, award schemes
• Well-being initiatives: annual eye exam, flu vaccination, access to EAP services and our health and fitness facilities

The ideal candidate:

• Warm and approachable – a friendly manner is key!
• Previous experience in a customer facing / admin role, preferably in healthcare or fitness
• Sound skills using Microsoft Office
• Excellent communication skills – you will be meeting new and varied people every day!

If you have any questions, email [e-mail]

Confidentiality is assured

This role is only open to applicants who have full working rights in New Zealand.