Customer Service

Hynds Pipe Systems Limited; Papakura; On-site; NZD 50,000 - 65,000; Full time

Job summary

A leading supplier in water management seeks a team player in Auckland to provide exceptional customer service, support sales, and maintain internal relations. Key qualifications include excellent customer service skills, product knowledge, and a full NZ driver licence. You will operate forklifts and handle administrative tasks. This role emphasizes high standards of safety and quality.

Qualifications

• Excellent customer service skills are essential.
• Advanced knowledge of Hynds products and their applications is important.
• Practical understanding and experience of health and safety standards.

Responsibilities

• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as per Branch Performance Standards.

Skills

Customer service skills

Advanced product knowledge

Health and safety standards understanding

Education

NZ driver licence full class 1 and F endorsement

Job description

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries, at our brand new branch in Drury!

Key Responsibilities

• Provide sales support for all branch customers.
• Build and maintain internal relationships -with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards

Who We Are

Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment Checks

Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.