Customer Service

Hynds Pipe Systems Limited; Lower Hutt; On-site; NZD 45,000 - 55,000; Full time

Job summary

A leading infrastructure solutions provider in Lower Hutt is seeking a Customer Service Specialist to deliver exceptional service. Responsibilities include sales support, administration tasks, and maintaining safety standards. The ideal candidate should possess excellent customer service skills, knowledge of specific products, and a full NZ driver's license. This full-time role offers an entry-level opportunity for someone motivated to excel in the civil and water industries.

Qualifications

• Excellent customer service skills are essential.
• Advanced knowledge of Hynds products and applications.
• Practical understanding of health and safety standards.

Responsibilities

• Provide sales support for all branch customers.
• Build internal relationships with procurement and demand management teams.
• Complete administration tasks as required.
• Operate the forklift to move products.
• Complete your duties on time to a high standard.

Skills

Customer service skills

Knowledge of Hynds products

Health and safety understanding

Business acumen

Education

NZ driver licence full class 1 and F endorsement

Job description

1 week ago Be among the first 25 applicants

We are seeking a team player to provide exceptional customer service to our clients within the civil, water, wastewater and drainage industries.

Key Responsibilities

• Provide sales support for all branch customers.
• Build and maintain internal relationships with procurement and demand management teams.
• Complete administration tasks as required as per Branch Performance Standards including taking responsibility for correct invoicing, inventory receipting, credits.
• Regularly operating the forklift to move product around the site
• Accurately complete all your duties on time to a high standard of safety and quality.
  
  

Key Attributes

• Excellent customer service skills are paramount to ensure a strong customer relationship and that all customers’ needs are met.
• Advanced knowledge of Hynds products and application knowledge is important, as is an understanding of how products work together to form solutions.
• NZ driver licence full class 1 and F endorsement.
• Business smart and understands the key levers that drive business performance.
• Practical understanding and experience of health and safety standards
  
  

Who We Are

Founded in 1973, Hynds is New Zealand's premier product supplier for the management of water and water-based waste in the civil and rural infrastructure markets. Hynds remains proudly family-owned and has built its reputation on customer service and innovation.

We are committed as a team to helping our customers succeed and believe in the Hynds Values to guide the way. Hynds is a place where people matter, where we do what's right and where we connect with our customers.

Pre-employment Checks

Hynds are committed to high levels of health and safety. Therefore, all candidates will be expected to pass a pre-employment medical and alcohol & drug screen, along with satisfactorily passing a criminal history check. You will also need the legal right to work in NZ.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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