Customer-First Retail Associate | In-Store Service

Woolworths Group; Bay of Plenty; Sur place; NZD 33 000 - 34 000; Plein temps

Avantages offerts par ce poste

Ongoing training and development

Great company culture

Supportive management team

Résumé du poste

Woolworths Group in Te Puke, Bay of Plenty is seeking a Customer Service Assistant to provide excellent service and keep the store running smoothly. The role requires energy, reliability and a passion for customer experience in a fast-paced retail environment.

You will work mornings, late evenings and weekends, with full-time availability and the opportunity to grow within a leading food retail brand committed to value and customer satisfaction.

Qualifications

• Enthusiastic and positive attitude.
• Exceptional communication skills.
• Willing to cover weekends and peak trade periods as per the roster.
• 3 to 6 months work experience in customer service OR an NZQF Level 1 qualification required.

Responsabilités

• Service walk-in customers behind the counter.
• Manage the cash register accurately.
• Ensure customers receive prompt service.
• Maintain business records as needed.

Connaissances

Enthusiastic attitude

Exceptional communication

Weekend availability

Team player

Formation

NZQF Level 1 qualification

Description du poste

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Bay of Plenty

Pay rate : 24.00 to 24.50 per hour

Full time minimum 30 hours per week

• Iconic brand continues to grow
• Ongoing training and development opportunities
• Fantastic company culture/ supportive management team

Leading the way with food retail and quality at the best prices, this company has taken the country by storm with its commitment to excellence in customer experience, high internal standards and inclusive company culture.

Being a Customer Service Assistant in this business is all about providing excellent customer service experience. We are looking for T wo energetic and customer focused Customer Service Assistants to join our team.

Most of all we want people with an amazing attitude and willingness to run the outlet counter independently . Our people are passionate about our brand and our products .

Applicants for this role must have full- time availability, willing to work mornings, late evenings and weekends shifts & will be able to service our customers . You will be responsible for excellent customer service behind the counter and making sure the Store is running smoothly .

Bring your enthusiasm, reliability and dedication and we will offer you a great team environment and a high energy and supportive work place and strong career progression opportunities. Exceptional customer service is a major component of this position.

Position Summary:

R esponsible for providing excellent customer service and money control systems . May establish inventory schedules. Interact with in store customers to promote sales and provide information on product usage . Maintain business records.

Tasks and responsibilities:

1. Service the walk-in customers .
2. Manage the cash register.
3. E nsure customers receive prompt service
4. Maintain business records as outlined
5. Support local marketing initiatives.
6. Promote sales to walk in clients .

PREREQUISITES:

• Enthusiastic and positive attitude
• Exceptional communication skills
• 3 to 6 months work experience in customer service OR an NZQF Level 1 qualification required
• Passionate to exceed individual and store sale targets and KPI's
• Loves to contribute in a team environment
• Must have flexibility on working weekends, days/hours to cover leave and peak trade periods as per the roster as the store is open 9 am to 9 pm all 7 days .
• Your application will include the following questions:

Do you have customer service experience within retail sector?

Which of the following statements best describes your right to work in New Zealand?

How many months experience do you have as a Customer Service Assistant ?

This is your opportunity to work for an amazing growing company and lead an awesome team to success. If you have retail or hospitality experience and are looking for a new challenge,

This opportunity will not last long,