Customer Experience & Site Crew (The Wash Club Nelson)

The Wash Club; New Zealand; On-site; NZD 45,000 - 55,000; Full time

Job summary

A local car wash company is looking for a team member to enhance customer experience while maintaining a tidy environment. The ideal candidate enjoys working outdoors and is reliable, with experience in customer service. Opportunities for training and growth are provided. Duties include welcoming customers, operating wash systems, and ensuring site cleanliness. Competitive perks like uniforms and free washes included.

Benefits

Structured training and growth opportunities

Stable roster and supportive crew

Uniforms and safety gear provided

Free washes

Qualifications

• You’ve got customer service experience and love turning moments into great experiences.
• Practical thinker—comfortable around tools/machinery basics (or curious to learn).
• Calm, reliable, team-first; you bring good energy and keep it drama-free.
• Happy working on your feet and outdoors.

Responsibilities

• Welcome customers, solve little problems on the spot, and make every visit feel easy.
• Keep bays and site sparkling, restock, and follow our tidy standards.
• Learn to run our modern wash systems and do simple checks.
• Open/close routines, safety checks, and pitch in wherever the crew needs.

Skills

Customer service experience

Practical thinking

Teamwork

Job description

Overview

We’re building something special at The Wash Club Nelson and we’re looking for a team member who’ll keep customers happy today and grow with our rapidly expanding business.

Responsibilities

• Welcome customers, solve little problems on the spot, and make every visit feel easy
• Keep bays and site sparkling, restock, and follow our tidy standards
• Learn to run our modern wash systems (we’ll train you) and do simple checks (hoses, filters, nozzles)
• Open/close routines, safety checks, and pitch in wherever the crew needs

About you

• You’ve got customer service experience and love turning moments into great experiences
• Practical thinker—comfortable around tools/machinery basics (or curious to learn)
• Calm, reliable, team-first; you bring good energy and keep it drama-free
• Happy working on your feet and outdoors

Why you’ll love it here

• Grow with us: structured training and opportunity to grow
• Stable roster & supportive crew—we protect our culture and look after each other
• Uniforms + safety gear provided, free washes, and real responsibility
• Modern, well-run site with high standards (we’re not your typical car wash)

Tell us about a time you made a customer’s day, your weekly availability, and what excites you about going to work. Don’t forget your past work references. Attach a CV if you have one.

Application & Insights

Salary expectations and number of applicants and skills match are used to help speed up assessment.

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